World Class Engineers to support your data center infrastructure

A Expert Level THIRD PARTY Maintenance and SUPPORT TEAM SPECIALIZING IN SOLVING problems WITHIN YOUR DATA CENTER

Your data center is too critical to trust it with just anyone

Riverstone Technology specializes in flexible maintenance and support solutions for your data center from all major original equipment manufacturer (OEM) branded devices. With decades of experience and familiarity with all of the options, not just one brand, we can give you support and hardware solutions unique to your data center needs.

Is your company experiencing:

  • Aging critical infrastructure devices
  • Expiring data center equipment warranties
  • Declining IT budgets
  • Increasing data center needs
Talk to our Team Today

These are common constraints. When the warranty on any of your data center equipment is on the verge of expiring, it can be extremely stressful to decide the next steps that are in the best interest of your organization's short-term or even long-term goals.

Allow our experienced third party maintenance team at Riverstone Technology to alleviate that pressure and customize a plan that not only saves you money but also time that could be better spent towards innovation in other areas.

Get a Quote Today!
Don't panic. we've got you covered!

Talk to a Representative

We'll discuss your environment and needs so we can create the best solution for your company.

Review Solution Options

We'll send you a quote detailing the equipment or service coverage you need to succeed.

Select Your Best-fit Solution

You select the solution that fits your data center needs.

THE SUCCESS OF YOUR DATA CENTER IS OUR ONLY PRIORITY

We have helped thousands of companies improve their business strategy and find solutions with the brands you use

Third Party Maintenance

Riverstone Technology focuses on solution-based support with the aim of extending the life of your data center equipment beyond post-warranty or end of service life, helping our customers to maximize their Return on Investment. We employ over 2,000 experienced engineers that can be available on-site at any location necessary across the globe. We offer four levels of IT support depending on your organization's specific needs. Allow us to carry the burden of maintaining your data center equipment and contact our dedicated team today!
Secure Your Maintenance Coverage Today
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Hardware solutions

Secure a Hardware Solution

WE PRIDE OURSELVES oN extending YOUR TECHNOLOGY BUDGET

Original equipment manufacturers (OEMs) focus their energy on the newest technology and devote their efforts to replacing older equipment with the latest and greatest equipment, consequently increasing support costs for their customers and profit margins for themselves.

Riverstone Technology is able to provide our customers with tailored support solutions, saving companies up to 80% compared to manufacturer support offerings. Unlike OEMs, we aim to maximize the life of your equipment both post-warranty and end of service life. Our team's primary concern is understanding your specific data center needs and supplying you with an individualized plan that ultimately leads to organizational success. 

Flexible support levels for your needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24 x 7 x 4

24x7 Help Desk
24x7 Monitoring
(if applicable)
4 Hour Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

24 x 7 x NBD

24x7 Help Desk
24x7 Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

8 x 5 x NBD

8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

Get a Quote Today

NBD Parts Only

8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM service for next business day parts replacement.

Get a Quote Today
Get a Quote Today!
We Have You Covered
  • Global Coverage

    We can service your equipment no matter where your data center is located.

  • Certified Engineers

    Our certified support engineers will hold your hand through any issues that arise.

  • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

    Our Standard pricing averages 80% less than most manufacturers for support services.

  • On-site Engineers

    We employ and contract 2000+ engineers throughout most major cities worldwide.

  • 4 Hour Response Time

    Gain access to a certified engineer within 4 hours of issue.

  • Flexible Support Packages

    We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.