World Class Engineers to support your data center infrastructure
A Expert Level THIRD PARTY Maintenance and SUPPORT TEAM SPECIALIZING IN SOLVING problems WITHIN YOUR DATA CENTER
Your data center is too critical to trust it with just anyone
Riverstone Technology specializes in flexible maintenance and support solutions for your data center from all major original equipment manufacturer (OEM) branded devices. With decades of experience and familiarity with all of the options, not just one brand, we can give you support and hardware solutions unique to your data center needs.
Is your company experiencing:
- Aging critical infrastructure devices
- Expiring data center equipment warranties
- Declining IT budgets
- Increasing data center needs
These are common constraints. When the warranty on any of your data center equipment is on the verge of expiring, it can be extremely stressful to decide the next steps that are in the best interest of your organization's short-term or even long-term goals.
Allow our experienced third party maintenance team at Riverstone Technology to alleviate that pressure and customize a plan that not only saves you money but also time that could be better spent towards innovation in other areas.
Get a Quote Today!
Don't panic. we've got you covered!
Talk to a Representative
We'll discuss your environment and needs so we can create the best solution for your company.
Review Solution Options
We'll send you a quote detailing the equipment or service coverage you need to succeed.
Select Your Best-fit Solution
You select the solution that fits your data center needs.
THE SUCCESS OF YOUR DATA CENTER IS OUR ONLY PRIORITY
We have helped thousands of companies improve their business strategy and find solutions with the brands you use
Third Party Maintenance
Hardware solutions
We understand that your data center environment is vital to your success as an organization. You shouldn't have to wait for another budget year to add the equipment you need now due to rising OEM pricing. Riverstone Technology is on average 80% less than OEM pricing and more than 10% less expensive than other third party providers. Let us help you stretch your money further by contacting Riverstone Technology for your hardware needs today!
WE PRIDE OURSELVES oN extending YOUR TECHNOLOGY BUDGET
Original equipment manufacturers (OEMs) focus their energy on the newest technology and devote their efforts to replacing older equipment with the latest and greatest equipment, consequently increasing support costs for their customers and profit margins for themselves.
Riverstone Technology is able to provide our customers with tailored support solutions, saving companies up to 80% compared to manufacturer support offerings. Unlike OEMs, we aim to maximize the life of your equipment both post-warranty and end of service life. Our team's primary concern is understanding your specific data center needs and supplying you with an individualized plan that ultimately leads to organizational success.
Flexible support levels for your needs
24 x 7 x 4
24x7 Help Desk
24x7 Monitoring
(if applicable)4 Hour Response Window
On-Site Engineers
(Locally Dispatched)On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
24 x 7 x NBD
24x7 Help Desk
24x7 Monitoring
(if applicable)Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
8 x 5 x NBD
8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.
NBD Parts Only
8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
8AM - 5PM service for next business day parts replacement.
Get a Quote Today!
We Have You Covered
Global Coverage
We can service your equipment no matter where your data center is located.
Certified Engineers
Our certified support engineers will hold your hand through any issues that arise.
Up to 80% SAVINGS ON POST WARRANTY SUPPORT
Our Standard pricing averages 80% less than most manufacturers for support services.
On-site Engineers
We employ and contract 2000+ engineers throughout most major cities worldwide.
4 Hour Response Time
Gain access to a certified engineer within 4 hours of issue.
Flexible Support Packages
We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.