Your Data Center is too critical to trust it with Just anyone
We provide solutions around hardware and support within your data center
Riverstone Technology specializes in flexible hardware solutions for your data center from all major original equipment manufacturer (OEM) branded devices including EMC, Dell, NetApp, Hitachi, HP, and IBM. Whether you are experiencing immediate growth or need to expand your resources while watching the budget shrink, we can find the right solution to help your company continue to grow. With decades of experience and familiarity with all of the options, not just one brand, we can give you different hardware solutions unique to your data center needs.
When your warranty is about to expire on any of your data center equipment, it can be stressful to decide your next steps. Riverstone wants to help you make the best decision for your company. OEMs will tell you to buy the newest version of their equipment, but that isn't your only option. We offer extended warranty and next-business level support for equipment that is past its end-of-service-life date allowing you to maximize your Return on Investment while trusting that your data center equipment is covered against failure.
We have helped over 1500 companies find solutions with the brands you use
The coverage your data center needs
Original equipment manufacturers focus their energy on the newest technology and devote their efforts to replacing older equipment with the latest and greatest. The results are increased support costs for their customers.
Riverstone Technology is able to support our customers with tailored support solutions, saving customers up to 80% compared to manufacturer support offerings. Riverstone Technology post-warranty support provid
Flexible support levels for your needs
24 x 7 x 4
24x7 Help Desk
24x7 Monitoring
(if applicable)4 Hour Response Window
On-Site Engineers
(Locally Dispatched)On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
24 x 7 x NBD
24x7 Help Desk
24x7 Monitoring
(if applicable)Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
8 x 5 x NBD
8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.
NBD Parts Only
8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
8AM - 5PM service for next business day parts replacement.
Get a Quote Today!
We Have You Covered
Global Coverage
We can service your equipment no matter where your data center is located.
Certified Engineers
Our certified support engineers will hold your hand through any issues that arise.
Up to 80% SAVINGS ON POST WARRANTY SUPPORT
Our Standard pricing averages 80% less than most manufacturers for support services.
On-site Engineers
We employ and contract 2000+ engineers throughout most major cities worldwide.
4 Hour Response Time
Gain access to a certified engineer within 4 hours of issue.
Flexible Support Packages
We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.