Sun/Oracle Storage Maintenance & Support

Riverstone Technology offers global Sun/Oracle storage support, maintenance, and warranty services for post-warranty, EOL, and EOSL models. We provide customers like you with the ability to extend the life of your systems while providing expert level storage engineering at a fraction of the cost.

Support for Sun Storage, Sun StorageTek, and Sun StorEdge is now a rising issue as most are being left behind by the manufacturer and creating the need for third party support to offer end-of-service life (EOSL). We assist with multiple-location or single-location warranty and support services to both current and End Of Life (EOL) models. Riverstone specializes in supporting Sun storage with significant reductions in cost that save our customers millions of dollars per year. Partner with us for tailored support solutions that can save you up to 80% in comparison with the manufacturer or standard reseller pricing.

Explore Sun/Oracle Storage Models We Support
World Class Dell Third Party Storage Device Maintenance and Support Provided by Riverstone Technology

Sun/Oracle STORAGE Post-Warranty SUPPORT

Our third-party Sun/Oracle storage support and maintenance services are streamlined for your convenience. Working with Riverstone, your Sun/Oracle post-warranty support is quick and personal. We will proactively resolve any technical questions and manage and optimize your legacy Sun environment.

Get Sun/Oracle Storage Post-Warranty Support

What Customers Are Saying

"The savings provided by Riverstone third party support allow us to reallocate our IT budget for more important efforts. It’s money we can turn around and invest in new infrastructure to increase the services that we provide to our researchers."

Manager of Information Technology
Higher Education
New Jersey
"What did Kaylee fail to do that she could improve upon? With all due respect to professionalism. “NOT A DAMN THING!!!!” Kaylee was PERFECT!!!!"

IT Specialist
Government Agency
Arlington, Virginia
"Kaylee was professional, detailed, responsive, and genuinely helpful. Correction IS not WAS."

IT Specialist
Government Agency
Arlington, Virginia
"Especially in government purchasing, it can sometimes take weeks just to get a quote back. So Riverstone’s next-day quote response was extremely impressive."

Court Systems Administrator
Judiciary
Central Valley (California)
"There are several companies that offer third party support services, but Riverstone Technology had the best online reviews by far."

IT Manager
International Missions Organization
Colorado Springs, Colorado
"The way manufacturers make year 4 maintenance so prohibitively expensive...I have absolutely no problem cutting Dell and Brocade out of the picture in favor of third-party."

Senior Systems Architect
Health & Wellness
Tualatin, Oregon
"Riverstone was actually recommended to us by another third party maintenance provider who isn't able to support Quantum!"

Senior Systems Administrator
Higher Education
Elizabethtown, Pennsylvania
"Dell’s two-year renewal was almost $4500 and you guys came in significantly cheaper at $675 for that same system. So that’s a major price difference for our benefit—that’s $3,800 in savings on just one server."

Senior Systems Administrator
Higher Education
Cape Girardeau, Missouri
"Riverstone’s 8x5xNBD support allowed us to repurpose our older Nimble system to build out an affordable disaster recovery solution."

IT Manager
Environmental Services
Seattle, Washington
"When our HPE Nimble arrays hit EOL, we needed more time to strategize and decide what our next steps should be. Riverstone’s post-warranty support allowed us to do just that, giving us 2 more years to financially prepare for a hardware upgrade."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia

    What Customers Are Saying

    "I didn’t have the budget to go out and buy brand new storage to replace my End of Life Nimble. And lead times are crazy on hardware at the moment, anyhow. So when our HP vendor told us there were companies out there offering third party support, I immediately started searching. Thankfully Riverstone popped up and seemed like a good fit."

    Chief Information Officer
    Hospital & Health Care
    Columbia, Missouri
    "The server we had spec’d out to replace our EOSL PowerEdge was going to be $12,000. Conversely, Riverstone could extend our warranty for just $300! So you can see the price difference there–extended coverage versus a whole new server."

    System Administrator
    Industrial Machinery Manufacturing
    Brookville, Ohio
    "We’ve had 2 or 3 support incidents in which a Riverstone tech had to come onsite and each time was a positive experience."

    Chief Information Officer
    Consumer Goods
    Lakewood, New Jersey
    "The experience I’ve had with Riverstone…I would say they go above and beyond. They’re very quick in responding, and they just take care of what needs to be replaced."

    Assistant IT Director
    Government Administration
    Watkinsville, Georgia
    "Honestly, at first I was very surprised by how quickly you guys took care of it. And we figured, you know, maybe it’s too good to be true. But it just continued to happen! So that’s why we continue to renew with Riverstone."

    Assistant IT Director
    Government Administration
    Watkinsville, Georgia
    "The service provided by Riverstone’s sales team was truly incredible. It was one of the more remarkable things we’ve come across–and I’ve been doing this for awhile."

    Court Systems Administrator
    Judiciary
    Central Valley (California)
    "We have had a great experience with Riverstone. We are a small research unit with an older single Compellent array. Due to funds being tight, we sought 3rd party service support vendors and Riverstone has been great over the last few years."

    IT Manager
    Academic Institute
    Winnipeg, Manitoba, Canada
    "You talk to enough sales reps over time to understand whether they really want to help you or they just want to make money. And it seemed like Riverstone actually wanted to help us and wanted to build a relationship."

    Court Systems Administrator
    Judiciary
    Central Valley (California)
    "We were a bit surprised by the End of Service Life announcement from our vendor on our Quantum tape library. We didn’t know it was approaching EOSL so quickly, and suddenly we were unable to renew support. So that’s when we searched around for third-party coverage and found Riverstone!"

    Senior Systems Administrator
    Higher Education
    Elizabethtown, Pennsylvania
    "Riverstone’s post-warranty support saved us from making a hasty decision–from purchasing something we weren’t really sure if we needed just yet."

    Lead Information Technology Specialist (ITA)
    Government Agency, Financial Services
    Alexandria, Virginia

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.