quantum Third Party Support and Maintenance
Quantum Post-Warranty Support you can trust
More than 1500 companies have partnered with Riverstone Technology for exceptional data center support. Between our affordable rates, high-level engineers, and guaranteed four hour response window, we make sure our customers are valued and their expectations are exceeded. Our attentive team of service representatives are knowledgeable on Quantum Scalar devices old and new, and work closely with our extensive network of engineers to ensure any and every issue is addressed in a timely manner. Best of all, our standard pricing averages 40% - 80% less than any Quantum support contract. That’s another 10% more than other third party providers can offer!
Riverstone Technology is more than just another third party maintenance provider. We are a trusted advisor, and pride ourselves on ensuring the success of over 1500 data centers so all that’s left for our clients to do is focus on the continued success of their business. With us you get real people and our undivided attention, so you never feel like just another account number.
Supported Quantum Storage Devices:
- Quantum SuperLoader 10 EC-LLHAE-YF
- Quantum SuperLoader 11 EC-LLPAE-YF
- Quantum SuperLoader 12 EC-SL3AA-YF
- Quantum SuperLoader 13 ER-L25AA-YF
- Quantum SuperLoader 14 ER-S22AA-YF
- Quantum SuperLoader 3 EC-L2FAE-YF
- Quantum SuperLoader 4 EC-L2HAE-YF
- Quantum SuperLoader 5 EC-L2PAE-YF
- Quantum SuperLoader 6 EC-LFDWA-YF
- Quantum SuperLoader 7 EC-LL8AC-YF
- Quantum SuperLoader 8 EC-LLDAE-YF
- Quantum SuperLoader 9 EC-LLFAE-YF
- Quantum Scalar i40 Tape Libraries
- Quantum Scalar i80 Tape Libraries
- Quantum Scalar i40/80 LSC14-CH4M-219H
- Quantum Scalar i40/80 LSC14-CH5J-219H
- Quantum Scalar i40/80 LSC18-CH4G-132A
- Quantum Scalar i40/80 LSC18-CH4G-132H
- Quantum Scalar i40/80 LSC18-CH4G-232H
- Quantum Scalar i40/80 LSC18-CH4M-132A
- Quantum Scalar i40/80 LSC18-CH4M-132H
- Quantum Scalar i40/80 LSC18-CH4M-232H
- Quantum Scalar i40/80 LSC18-CH5J-132H
- Quantum Scalar i40/80 LSC18-CH5J-232H
- Quantum Scalar i40/80 LSC18-CH5N-132H
- Quantum Scalar i40/80 LSC18-CH5N-232H
- Quantum Scalar i40/80 LSC1S-UTDJ-L5HA
- Quantum Scalar 50 LSC05-CH4L-238A
- Quantum Scalar 100
- Quantum Scalar 24
- Quantum Scalar 50
- Quantum Scalar i2000
- Quantum Scalar i6000
- Quantum Scalar i500 23U Base Library
- Quantum Scalar i500 5U Base Library
- Quantum Scalar LTO-4 Drives for use with Scalar i500
- Quantum Scalar LTO-4 Drives for use with Scalar i6000
Get Quantum Storage Support Today!
Dedicated Parts Depots
We have parts depots strategically positioned around the world for local delivery.
2000+ Companies Supported
You will join a network of over 2,000 companies Riverstone supports.
10,000+ Devices Under Coverage
We monitor and support over 10,000 devices world-wide.
2,000+ On-Site Expert Techs
We have more than 2,000 expert engineers ready to help when you need them.
Quantum Third Party Maintenance
Riverstone has a highly-trained team of certified engineers at the ready to troubleshoot any Quantum Scalar system issues. Our Quantum third party support team is uniquely qualified to serve you after your support contract runs out to continuously protect against downtime, permit scales on demand, and quickly adapt to any changing business needs. Furthermore, our support services enable organizations to cut the time, cost, and risk of managing enterprise storage. You don't have to buy new to reap the benefits of manufacturer offerings anymore – prolong the life of your IT assets and increase your return on capital investments today!
WE SUPPORT & MAINTAIN THESE DELL COMPELLENT MODELS
Dell EMC's Compellent enterprise data storage arrays deliver high performance with fewer drives, power, and space. Riverstone Technology is a leading provider of high-quality Compellent support, maintenance, and extended warranties. Riverstone Technology has elite level engineers that have decades of experience with Dell Compellent devices. Don't sacrifice your coverage and peace of mind because Dell has you stuck in a refresh cycle. Leverage our engineering team at a competitive price to extend the life of your Dell Compellent devices.
Supported Compellent Devices:
- Dell Compellent Disk Drives
- Dell Compellent Network Attached Storage
- Dell Compellent NX3000
- Dell Compellent SC4020
- Dell Compellent SC8000
- Dell Compellent Storage Controller
- Dell Compellent Storage Enclosures
Don't panic. we've got you covered!
Talk to Our Team
We'll get the details on your Compellent system and current business needs so we can create the best solution for your company.
We'll send you a free, non-obligatory quote detailing the equipment or service coverage you need to succeed.
Select and Relax
Once the quote is accepted you can relax knowing your business critical needs are handled by our team of expert engineers.
Understanding EOSL - Extend Your Quantum Device's Useful Life
Don't let support lapse on your Quantum Scalar Tape Library or Drives! Just because Quantum has deemed your system End of Service Life (EOSL) and has withdrawn support doesn't mean it's time for a costly upgrade. Most devices can function anywhere from 5 – 10 years beyond EOSL permitting the equipment is properly supported and maintained. This could go a long way in helping to postpone costly upgrades, reduce TCO, and improve ROI. Riverstone Technology can seamlessly pick up support to keep your device covered for years after being abandoned by Quantum. The key to retaining your infrastructure for as long as possible is knowing in advance which devices will require ongoing maintenance and when. Stay on top of your warranty coverage and check out Riverstone’s Quantum EOSL database today!
Get a Quote Today!
We Have You Covered
We can service your equipment no matter where your data center is located.
Our certified support engineers will hold your hand through any issues that arise.
Up to 80% SAVINGS ON POST WARRANTY SUPPORT
Our Standard pricing averages 80% less than most manufacturers for support services.
We employ and contract 2000+ engineers throughout most major cities worldwide.
4 Hour Response Time
Gain access to a certified engineer within 4 hours of issue.
Flexible Support Packages
We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.