Pure Storage Third Party Support and Maintenance

Pure Storage Post-Warranty Support you can trust

More than 1500 companies have partnered with Riverstone Technology for exceptional data center support. Between our affordable rates, high-level engineers, and guaranteed four hour response window, we make sure our customers are valued and their expectations are exceeded. Our attentive team of service representatives are knowledgeable on Pure Storage devices old and new, and work closely with our extensive network of engineers to ensure any and every issue is addressed in a timely manner. Best of all, our standard pricing averages 40% - 80% less than any Pure Storage support contract. That’s another 10% more than other third party providers can offer!

Riverstone Technology is more than just another third party maintenance provider. We are a trusted advisor, and pride ourselves on ensuring the success of over 1500 data centers so all that’s left for our clients to do is focus on the continued success of their business. With us you get real people and our undivided attention, so you never feel like just another account number. 

Supported Pure Storage Devices:

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Dedicated Parts Depots
We have parts depots strategically positioned around the world for local delivery.
2000+ Companies Supported
You will join a network of over 2,000 companies Riverstone supports.
10,000+ Devices Under Coverage

We monitor and support over 10,000 devices world-wide.

2,000+ On-Site Expert Techs
We have more than 2,000 expert engineers ready to help when you need them.

What Customers Are Saying

"We’re in the middle of a complete cloud migration, and we had a target move-out date that was before our Pure Storage support renewal. Well, turns out that we were not able to move out in time. So I did some Google searching for reputable companies that were able to provide third party support after EOS dates. Riverstone popped up, and I was really excited that I had a contact in mind to help save us from this situation. So I filled out the contact form, and a service rep was really quick to reach out to me. And from there it all moved very fast. You just required some basic information about our systems, and we were off and running! Riverstone was very accommodating, and it was a good experience overall."

Director of IS Infrastructure
Education
Visalia, California
"We went with Riverstone because of the responsiveness, the ease of service, and really just the personality—Alex was really really a cool guy to get to know and do business with."

Director of IS Infrastructure
Education
Visalia, California
"Just by leveraging Riverstone’s post-warranty support, we’ve been able to save several thousands of dollars–maybe even a hundred thousand–in hardware replacement costs."

Director of IS Infrastructure
Education
Visalia, California
"Riverstone’s response times were excellent and their flexibility to fit our budget constraints was very appreciated. If we require similar services going forward, I’m definitely going to be reaching out to Riverstone."

Director of IS Infrastructure
Education
Visalia, California
"Riverstone not only saved us from the risk of losing our SAN environment, but from the greater impact related to our students."

Director of IS Infrastructure
Education
Visalia, California

    What Customers Are Saying

    "Riverstone not only saved us from the risk of losing our SAN environment, but from the greater impact related to our students."

    Director of IS Infrastructure
    Education
    Visalia, California
    "Just by leveraging Riverstone’s post-warranty support, we’ve been able to save several thousands of dollars–maybe even a hundred thousand–in hardware replacement costs."

    Director of IS Infrastructure
    Education
    Visalia, California
    "Riverstone’s response times were excellent and their flexibility to fit our budget constraints was very appreciated. If we require similar services going forward, I’m definitely going to be reaching out to Riverstone."

    Director of IS Infrastructure
    Education
    Visalia, California
    "We went with Riverstone because of the responsiveness, the ease of service, and really just the personality—Alex was really really a cool guy to get to know and do business with."

    Director of IS Infrastructure
    Education
    Visalia, California
    "We’re in the middle of a complete cloud migration, and we had a target move-out date that was before our Pure Storage support renewal. Well, turns out that we were not able to move out in time. So I did some Google searching for reputable companies that were able to provide third party support after EOS dates. Riverstone popped up, and I was really excited that I had a contact in mind to help save us from this situation. So I filled out the contact form, and a service rep was really quick to reach out to me. And from there it all moved very fast. You just required some basic information about our systems, and we were off and running! Riverstone was very accommodating, and it was a good experience overall."

    Director of IS Infrastructure
    Education
    Visalia, California

      Pure Storage Third Party Maintenance

      Riverstone has a highly-trained team of certified engineers at the ready to troubleshoot any Pure Storage system issues. Our Pure Storage third party support team is uniquely qualified to serve you after your support contract runs out to continuously protect against downtime, permit scales on demand, and quickly adapt to any changing business needs. Furthermore, our support services enable organizations to cut the time, cost, and risk of managing enterprise storage. You don't have to buy new to reap the benefits of manufacturer offerings anymore – prolong the life of your IT assets and increase your return on capital investments today!

      Secure Your Pure storage Maintenance Today

      WE SUPPORT & MAINTAIN THESE DELL COMPELLENT MODELS

      Dell EMC's Compellent enterprise data storage arrays deliver high performance with fewer drives, power, and space. Riverstone Technology is a leading provider of high-quality Compellent support, maintenance, and extended warranties. Riverstone Technology has elite level engineers that have decades of experience with Dell Compellent devices. Don't sacrifice your coverage and peace of mind because Dell has you stuck in a refresh cycle. Leverage our engineering team at a competitive price to extend the life of your Dell Compellent devices.

      Supported Compellent Devices:

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      Don't panic. we've got you covered!

      Talk to Our Team

      We'll get the details on your Compellent system and current business needs so we can create the best solution for your company.

      Review Options

      We'll send you a free, non-obligatory quote detailing the equipment or service coverage you need to succeed.

      Select and Relax

      Once the quote is accepted you can relax knowing your business critical needs are handled by our team of expert engineers.

      Understanding EOSL - Extend Your Pure Storage Support

      Don't let support lapse on your Pure Storage device! Just because Pure has deemed your system End of Service Life (EOSL) and has withdrawn support doesn't mean it's time for a costly upgrade. Most devices can function anywhere from 5 – 10 years beyond EOSL permitting the equipment is properly supported and maintained. This could go a long way in helping to postpone costly upgrades, reduce TCO, and improve ROI. Riverstone Technology can seamlessly pick up support to keep your device covered for years after being abandoned by Pure. The key to retaining your infrastructure for as long as possible is knowing in advance which devices will require ongoing maintenance and when. Stay on top of your warranty coverage and check out Riverstone’s Pure Storage EOSL database today!

      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.