Nutanix Third Party Support and Maintenance

Nutanix Post-Warranty Support you can trust

More than 1500 companies have partnered with Riverstone Technology for exceptional data center support. Between our affordable rates, high-level engineers, and guaranteed four hour response window, we make sure our customers are valued and their expectations are exceeded. Our attentive team of service representatives are knowledgeable on Nutanix storage devices old and new, and work closely with our extensive network of engineers to ensure any and every issue is addressed in a timely manner. Best of all, our standard pricing averages 40% - 80% less than any Nutanix support contract. That’s another 10% more than other third party providers can offer!

Riverstone Technology is more than just another third party maintenance provider. We are a trusted advisor, and pride ourselves on ensuring the success of over 1500 data centers so all that’s left for our clients to do is focus on the continued success of their business. With us you get real people and our undivided attention, so you never feel like just another account number. 

Supported Nutanix Devices:

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Dedicated Parts Depots
We have parts depots strategically positioned around the world for local delivery.
2000+ Companies Supported
You will join a network of over 2,000 companies Riverstone supports.
10,000+ Devices Under Coverage

We monitor and support over 10,000 devices world-wide.

2,000+ On-Site Expert Techs
We have more than 2,000 expert engineers ready to help when you need them.

What Customers Are Saying

"I could get replacement parts from just about anyone. But the way Riverstone’s support team goes above and beyond to help out with any issues my systems encounter is really something special."

Lead Consultant/Owner
Information Technology & Services
Wayne, NJ
"The two most important things when it comes to support are quality of service and price. I say quality of service first, because sometimes what you pay for is what you get. And I'd rather pay a little more to get the high quality of service I continually receive from Riverstone Technology."

Lead Consultant/Owner
Information Technology & Services
Wayne, NJ
"We’re in the middle of a complete cloud migration, and we had a target move-out date that was before our Pure Storage support renewal. Well, turns out that we were not able to move out in time. So I did some Google searching for reputable companies that were able to provide third party support after EOS dates. Riverstone popped up, and I was really excited that I had a contact in mind to help save us from this situation. So I filled out the contact form, and a service rep was really quick to reach out to me. And from there it all moved very fast. You just required some basic information about our systems, and we were off and running! Riverstone was very accommodating, and it was a good experience overall."

Director of IS Infrastructure
Education
Visalia, California
"Despite our current system being in working order, HPE Nimble told us our only option was to spend 60k on a hardware upgrade. But with Riverstone’s help we can get another year’s use out of current hardware."

IT Manager
International Missions Organization
Colorado Springs, Colorado
"We were thinking about upgrading our Dell PowerVault environment, but it’s not that easy to move systems over to a new device. With Riverstone’s post-warranty support services, we can get 2-3 more years out of our current hardware!"

Head of Infrastructure
Global Media Intelligence Provider
Sliema, Malta
"As we wait on budget approvals to complete our migration and get away from these EOSL EqualLogics, Riverstone has been a great resource for affordable, extended coverage."

Senior Systems Administrator
Oil & Energy
Wake Forest, North Carolina
"We’re so happy with Riverstone because there've been a couple of times where we had bad drives in our NAS. So we just call it in, a new drive gets sent out with next-day shipping, we swap it out and we’re good to go! That’s all we need and it’s been really great!"

IT Manager
Hospitality
Miami Beach, Florida
"Riverstone Technology’s competitive pricing and impressive references made the decision to partner with them an easy yes!"

Manager of Information Technology
Higher Education
New Jersey
"Our Dell support experience has been relatively painless with Riverstone. You just call the support number, tell him the service tag and what you need, and the part’s there the next morning!"

Chief Information Officer
Consumer Goods
Lakewood, New Jersey
"I have been using Riverstone Technology for my hardware warranty support for several years. Their cost for warranty services on server hardware is a strong sales point, but their service is even better. I have had a few untimely hardware failures and Riverstone saved the day! They have a fast response time, professional staff, and a courteous, efficient team eager to help. Also, my account manager is awesome."

Network Administrator
Industrial Machinery Manufacturing
Stafford, Texas

    What Customers Are Saying

    "So many support providers are like, ‘you’ve got this one option and that’s it’. But with Riverstone, it felt like they were willing to put together a service plan no matter what it took to work for our needs."

    Vice President of IT and Distribution
    Consumer Goods
    Carthage, Missouri
    "I could get replacement parts from just about anyone. But the way Riverstone’s support team goes above and beyond to help out with any issues my systems encounter is really something special."

    Lead Consultant/Owner
    Information Technology & Services
    Wayne, NJ
    "Aside from price, a main reason I keep coming back to Riverstone is the ease of service. They make the whole process really simple and customizable."

    Vice President of IT and Distribution
    Consumer Goods
    Carthage, Missouri
    "I really didn’t know what else I was going to do with my Nimble if I couldn’t secure continued coverage. So Riverstone has helped solve a bunch of problems for me."

    IT Manager
    Environmental Services
    Seattle, Washington
    "For me to go out and order the drives, then install them, and chase things down...it’s pretty difficult for one person. So I like my stuff being under warranty with Riverstone–where I don’t have to do 90% of the work to get a replacement drive. Cause you lose a couple of them, and then you lose the array, and then you have to start from scratch."

    IT Manager
    Civil Engineering
    Dallas, Texas
    "For our 3 to 5 year old systems, first party support is really prohibitively expensive. But we still needed some sort of insurance that we're going to be able to fix them if they break. Because while the data is not what we would consider mission critical, it still helps our research operations. Third party support was the perfect, affordable solution to this dilemma."

    Manager of Information Technology
    Higher Education
    New Jersey
    "Dell EMC wanted a lot more money to provide support for this environment. They were looking for almost $5,000 a year and you guys came in at $1,600!"

    President
    Managed Service Provider
    Greater Chicago Area
    "For anything that’s in production or mission-critical that we want to keep covered, Riverstone Technology is our premier provider."

    Vice President of IT and Distribution
    Consumer Goods
    Carthage, Missouri
    "Responsiveness—especially in IT—is critical. At least it’s very important. Especially for me, because I don’t want to have to stay on top of somebody asking ‘hey, what’s going on with the part?' But with Riverstone, you guys just take care of it."

    Assistant IT Director
    Government Administration
    Watkinsville, Georgia
    "I wanted to refresh to a newer storage area but we just didn’t have the money. With Riverstone’s post-warranty support I can continue to use my EqualLogic systems for years to come."

    Senior Manager of IT
    Civil Engineering
    Acton, Massachusetts

      Nutanix Third Party Maintenance

      Riverstone has a highly-trained team of certified engineers at the ready to troubleshoot any Nutanix storage device issues. Our Nutanix third party support team is uniquely qualified to serve you after your support contract runs out to continuously protect against downtime, permit scales on demand, and quickly adapt to any changing business needs. Furthermore, our support services enable organizations to cut the time, cost, and risk of managing enterprise storage. You don't have to buy new to reap the benefits of manufacturer offerings anymore – prolong the life of your IT assets and increase your return on capital investments today!

      Secure Your Nutanix Maintenance Today

      WE SUPPORT & MAINTAIN THESE DELL COMPELLENT MODELS

      Dell EMC's Compellent enterprise data storage arrays deliver high performance with fewer drives, power, and space. Riverstone Technology is a leading provider of high-quality Compellent support, maintenance, and extended warranties. Riverstone Technology has elite level engineers that have decades of experience with Dell Compellent devices. Don't sacrifice your coverage and peace of mind because Dell has you stuck in a refresh cycle. Leverage our engineering team at a competitive price to extend the life of your Dell Compellent devices.

      Supported Compellent Devices:

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      Don't panic. we've got you covered!

      Talk to Our Team

      We'll get the details on your Compellent system and current business needs so we can create the best solution for your company.

      Review Options

      We'll send you a free, non-obligatory quote detailing the equipment or service coverage you need to succeed.

      Select and Relax

      Once the quote is accepted you can relax knowing your business critical needs are handled by our team of expert engineers.

      Understanding EOSL - Extend Your Nutanix Support

      Don't let support lapse on your Nutanix HCI device! Just because Nutanix has deemed your system End of Service Life (EOSL) and has withdrawn support doesn't mean it's time for a costly upgrade. Most devices can function anywhere from 5 – 10 years beyond EOSL permitting the equipment is properly supported and maintained. This could go a long way in helping to postpone costly upgrades, reduce TCO, and improve ROI. Riverstone Technology can seamlessly extend support to keep your device covered for years after being abandoned by Nutanix. The key to retaining your Nutanix infrastructure for as long as possible is knowing in advance which devices will require ongoing maintenance and when. Stay on top of your warranty coverage and check out Riverstone’s Nutanix EOSL database today!

      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.