Nexsan Third Party Support and Maintenance

Nexsan Post-Warranty Support you can trust

More than 1500 companies have partnered with Riverstone Technology for exceptional data center support. Between our affordable rates, high-level engineers, and guaranteed four hour response window, we make sure our customers are valued and their expectations are exceeded. Our attentive team of service representatives are knowledgeable on Nexsan equipment old and new, and work closely with our extensive network of engineers to ensure any and every issue is addressed in a timely manner. Best of all, our standard pricing averages 40% - 80% less than any Nexsan support contract. That’s another 10% more than other third party providers can offer!

Riverstone Technology is more than just another third party maintenance provider. We are a trusted advisor, and pride ourselves on ensuring the success of over 1500 data centers so all that’s left for our clients to do is focus on the continued success of their business. With us you get real people and our undivided attention, so you never feel like just another account number. 

Supported Nexsan Devices:

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Dedicated Parts Depots
We have parts depots strategically positioned around the world for local delivery.
2000+ Companies Supported
You will join a network of over 2,000 companies Riverstone supports.
10,000+ Devices Under Coverage

We monitor and support over 10,000 devices world-wide.

2,000+ On-Site Expert Techs
We have more than 2,000 expert engineers ready to help when you need them.

What Customers Are Saying

"Riverstone sales and support have always been amazing with response time and quality of service. We appreciate being a business partner with them!"

Network and Server Administrator
Higher Education
Dickinson, North Dakota
"Some of the other places were almost as much as Riverstone for these NetApp drives with no technical support at all! So having help desk access plus hardware support helps me tremendously. Because I like my stuff to be under some type of a warranty where I don’t have to panic about getting a drive. Cause you lose a couple of them, and then you lose the array, and then you have to start from scratch."

IT Manager
Civil Engineering
Dallas, Texas
"We got three quotes from three different vendors, and Riverstone was at least $1,000 less for the very same level of support than their two competitors."

Storage/Virtualization Engineer
Hospital & Health Care
New York, New York
"Riverstone was flexible enough to allow us to actually pay for our contract now, but not have support start for another three months. This was helpful in getting the project off my plate while still giving us a couple weeks of overlap between our HP warranty and Riverstone's."

Chief Information Officer
Hospital & Health Care
Columbia, Missouri
"If we hadn’t found Riverstone Technology, we would have spent almost $100,000 more on NetApp support."

Manager of Information Technology
Higher Education
New Jersey
"Sales people are usually a necessary evil we technicians must encounter and tolerate. But Kaylee was a JOY to work with, knowledgeable, professional, PROMPT. I cannot stress how much getting an immediate response weighed into my recommendation."

IT Specialist
Government Agency
Arlington, Virginia
"How a company treats their customers on the front-end also speaks to how they’re going to treat them on the back-end. And I can’t speak highly enough about how responsive, understanding, and helpful my account executive at Riverstone has been in setting up support."

IT Manager
Environmental Services
Seattle, Washington
"The reason I went with Riverstone over other third-party providers was the customer service. My account executive got back to me quickly and was extremely willing to work with me and talk through the process of what we needed."

IT Manager
Environmental Services
Seattle, Washington
"Riverstone Technology’s competitive pricing and impressive references made the decision to partner with them an easy yes!"

Manager of Information Technology
Higher Education
New Jersey
"We couldn’t continue to operate our out-of-warranty EqualLogics without some type of support. Riverstone’s third party support services were the perfect solution for us."

Senior Manager of IT
Civil Engineering
Acton, Massachusetts

    What Customers Are Saying

    "Riverstone offered us a la carte support options to meet all of our needs without compromising coverage."

    Vice President of IT and Distribution
    Consumer Goods
    Carthage, Missouri
    "Riverstone sales and support have always been amazing with response time and quality of service. We appreciate being a business partner with them!"

    Network and Server Administrator
    Higher Education
    Dickinson, North Dakota
    "I’m in sales–so having to chase down other sales reps to get something done is a major pain in the neck. But that’s never an issue when working with my man Brad over at Riverstone."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "It seems like manufacturers are more interested in selling you on their latest and greatest than offering reasonable prices to maintain existing equipment. It’s precisely the opposite with Riverstone."

    Senior Director of OT
    Pharmaceuticals
    Morrisville, North Carolina
    "After Dell merged with EMC, whether or not they wanted your business became a factor unfortunately. And I think they priced us out of the ballpark because they didn’t want our business anymore."

    Chief Information Officer
    Consumer Goods
    Lakewood, New Jersey
    "HP wanted about $2,200 for a 1 year term while Riverstone came in at just $175 for 12 months of support on my ProLiant. It was a no-brainer."

    Senior Director of IT
    Pharmaceuticals
    Morrisville, North Carolina
    "Riverstone Technology offered us 90% savings on support in comparison with HPE Nimble."

    IT Manager
    Environmental Services
    Seattle, Washington
    "Just by leveraging Riverstone’s post-warranty support, we’ve been able to save several thousands of dollars–maybe even a hundred thousand–in hardware replacement costs."

    Director of IS Infrastructure
    Education
    Visalia, California
    "Riverstone’s 8x5xNBD support allowed us to repurpose our older Nimble system to build out an affordable disaster recovery solution."

    IT Manager
    Environmental Services
    Seattle, Washington
    "Riverstone Technology goes above and beyond, and you guys know what you’re doing. We can always count on Riverstone to take care of our needs."

    Assistant IT Director
    Government Administration
    Watkinsville, Georgia

      Nexsan Third Party Maintenance

      Riverstone has a highly-trained team of certified engineers at the ready to troubleshoot any Nexsan storage issues. Our Nexsan third party support team is uniquely qualified to serve you after your support contract runs out to continuously protect against downtime, permit scales on demand, and quickly adapt to any changing business needs. Furthermore, our support services enable organizations to cut the time, cost, and risk of managing enterprise storage. You don't have to buy new to reap the benefits of manufacturer offerings anymore – prolong the life of your IT assets and increase your return on capital investments today!

      Secure Your Nexsan Maintenance Today

      WE SUPPORT & MAINTAIN THESE DELL COMPELLENT MODELS

      Dell EMC's Compellent enterprise data storage arrays deliver high performance with fewer drives, power, and space. Riverstone Technology is a leading provider of high-quality Compellent support, maintenance, and extended warranties. Riverstone Technology has elite level engineers that have decades of experience with Dell Compellent devices. Don't sacrifice your coverage and peace of mind because Dell has you stuck in a refresh cycle. Leverage our engineering team at a competitive price to extend the life of your Dell Compellent devices.

      Supported Compellent Devices:

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      Don't panic. we've got you covered!

      Talk to Our Team

      We'll get the details on your Compellent system and current business needs so we can create the best solution for your company.

      Review Options

      We'll send you a free, non-obligatory quote detailing the equipment or service coverage you need to succeed.

      Select and Relax

      Once the quote is accepted you can relax knowing your business critical needs are handled by our team of expert engineers.

      Understanding EOSL - Extend Your Nexsan Support

      Don't let support lapse on your Nexsan storage device! Just because Nexsan has deemed your system End of Service Life (EOSL) and has withdrawn support doesn't mean it's time for a costly upgrade. Most devices can function anywhere from 5 – 10 years beyond EOSL permitting the equipment is properly supported and maintained. This could go a long way in helping to postpone costly upgrades, reduce TCO, and improve ROI. Riverstone Technology can seamlessly pick up support to keep your device covered for years after being abandoned by Nexsan. The key to retaining your infrastructure for as long as possible is knowing in advance which devices will require ongoing maintenance and when. Stay on top of your warranty coverage and check out Riverstone’s Nexsan EOSL database today!

      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.