IBM Storage Third Party Support and Maintenance
IBM Storage Post-Warranty Support you can trust
More than 1500 companies have partnered with Riverstone Technology for exceptional data center support. Between our affordable rates, high-level engineers, and guaranteed four hour response window, we make sure our customers are valued and their expectations are exceeded. Our attentive team of service representatives are knowledgeable on IBM storage devices old and new, and work closely with our extensive network of engineers to ensure any and every issue is addressed in a timely manner. Best of all, our standard pricing averages 80% less than any IBM support contract. That’s another 10% more than other third party providers can offer!
Riverstone Technology is more than just another third party maintenance provider. We are a trusted advisor, and pride ourselves on ensuring the success of over 1500 data centers so all that’s left for our clients to do is focus on the continued success of their business. With us you get real people and our undivided attention, so you never feel like just another account number.
Supported IBM Storage Devices:
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Dedicated Parts Depots
2000+ Companies Supported
10,000+ Devices Under Coverage
We monitor and support over 10,000 devices world-wide.
2,000+ On-Site Expert Techs
IBM Storage Third Party Maintenance
Riverstone has a highly-trained team of certified engineers at the ready to troubleshoot any IBM storage device issues. Our IBM third party maintenance team is uniquely qualified to serve you after your support contract runs out to continuously protect against downtime, permit scales on demand, and quickly adapt to any changing business needs. Furthermore, our support services enable organizations to cut the time, cost, and risk of managing enterprise storage. You don't have to buy new to reap the benefits of manufacturer offerings anymore – prolong the life of your IT assets and increase your return on capital investments today!
Understanding EOSL - Extend Your IBM Storage Support
Don't let support lapse on your IBM storage systems! Just because IBM has deemed your device End of Service Life (EOSL) and has withdrawn support doesn't mean it's time for a costly upgrade. Most storage devices can function anywhere from 5 – 10 years beyond EOSL permitting the equipment is properly supported and maintained. This could go a long way in helping to postpone costly upgrades, reduce TCO, and improve ROI. Riverstone Technology can seamlessly pick up support to keep your IBM storage system covered for years after being abandoned by IBM. The key to retaining your infrastructure for as long as possible is knowing in advance which devices will require ongoing maintenance and when. Stay on top of your warranty coverage and check out Riverstone’s IBM EOSL database today!
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We Have You Covered
Global Coverage
We can service your equipment no matter where your data center is located.
Certified Engineers
Our certified support engineers will hold your hand through any issues that arise.
Up to 80% SAVINGS ON POST WARRANTY SUPPORT
Our Standard pricing averages 80% less than most manufacturers for support services.
On-site Engineers
We employ and contract 2000+ engineers throughout most major cities worldwide.
4 Hour Response Time
Gain access to a certified engineer within 4 hours of issue.
Flexible Support Packages
We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.