HP Third Party Support and Maintenance

HP Post-Warranty Support you can trust

More than 1500 companies have partnered with Riverstone Technology for exceptional data center support. Between our affordable rates, high-level engineers, and guaranteed four hour response window, we make sure our customers are valued and their expectations are exceeded. Our attentive team of service representatives are knowledgeable on HP devices old and new, and work closely with our extensive network of engineers to ensure any and every issue is addressed in a timely manner. Best of all, our standard pricing averages 80% less than any HP support contract. That’s another 10% more than other third party providers can offer!

Riverstone Technology is more than just another third party maintenance provider. We are a trusted advisor, and pride ourselves on ensuring the success of over 1500 data centers so all that’s left for our clients to do is focus on the continued success of their business. With us you get real people and our undivided attention, so you never feel like just another account number. 

Supported HP Devices:

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Dedicated Parts Depots
We have parts depots strategically positioned around the world for local delivery.
2000+ Companies Supported
You will join a network of over 2,000 companies Riverstone supports.
10,000+ Devices Under Coverage

We monitor and support over 10,000 devices world-wide.

2,000+ On-Site Expert Techs
We have more than 2,000 expert engineers ready to help when you need them.

What Customers Are Saying

"Riverstone’s critical downtime maintenance to stabilize our unresponsive tape library gave us the opportunity to focus efforts on finding a replacement without having to worry that the current system was going to give us further issues."

System Engineer
Transportation
Louisville, Kentucky
"Providing technical support on an older StorageWorks tape library is not a common expertise...it’s a rather unique skill. So we were very happy to find that Riverstone’s engineers had the knowledge and experience to do so."

System Engineer
Transportation
Louisville, Kentucky
"We’ve had our HP ProLiant for 10 years and in that time I think we’ve had two power supplies go out. It didn’t make sense to continue to invest, what I see as extravagant amounts of money, into equipment that requires very little maintenance to keep up and running."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina
"Being new to both third party support and Riverstone as an organization, I was initially a bit skeptical. But after learning a little bit more about their company–along with the low pricing and extended support capabilities–I felt extremely comfortable moving forward with them."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina
"Riverstone sales and support have always been amazing with response time and quality of service. We appreciate being a business partner with them!"

Network and Server Administrator
Higher Education
Dickinson, North Dakota
"When the drives on our out-of-warranty tape library broke down on us, it was difficult to find someone who could help with drive replacements and configuration on the older system. But Riverstone’s engineers were extremely capable and helpful in getting the EOSL system back up and running."

System Engineer
Transportation
Louisville, Kentucky
"Legacy server + Riverstone warranty = no problem. Legacy server + no warranty = trouble. We've had a couple of hardware failures on old servers and it was no problem to have expedited parts shipped out on both occasions. For me, that peace of mind lets me stretch the budget a bit further and get more production life out of equipment that would otherwise have to be retired."

Information Technology Manager
Aviation & Aerospace
Stillwater, Oklahoma
"I had used [competitor] for several years prior. But their merger with [competitor] has caused some frustrations in recent weeks/months. About a week before I made the decision to switch to Riverstone I was quite sure I would not switch. Then our new vendor made a few more errors regarding quotes being wrong, and in one case telling me they were not allowed to sell me a refurb server with support on a single quote. I was just frustrated. I would not have sought to replace them in this situation, but Riverstone had reached out at the right time and the costs were very similar. And Riverstone's HQ being in Atlanta is nice as our critical gear is in Atlanta."

Principle Systems Engineer
Apparel & Fashion
Atlanta, Georgia
"HP wanted about $2,200 for a 1 year term while Riverstone came in at just $175 for 12 months of support on my ProLiant. It was a no-brainer."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina
"Without backup ability, we were in serious danger of losing data. Riverstone’s remote technical support was instrumental in bringing the backup capabilities of our end-of-service-life tape library back to full functionality."

Sytem Engineer
Transportation
Louisville, Kentucky

    What Customers Are Saying

    "Our previous provider’s pricing was continuing to go up and they were starting to nickel and dime us a little bit. So we gave Riverstone a shot instead and we’re looking forward to working with them!"

    IT Manager
    Construction
    Conyers, Georgia
    "It seems like manufacturers are more interested in selling you on their latest and greatest than offering reasonable prices to maintain existing equipment. It’s precisely the opposite with Riverstone."

    Senior Director of OT
    Pharmaceuticals
    Morrisville, North Carolina
    "I had used [competitor] for several years prior. But their merger with [competitor] has caused some frustrations in recent weeks/months. About a week before I made the decision to switch to Riverstone I was quite sure I would not switch. Then our new vendor made a few more errors regarding quotes being wrong, and in one case telling me they were not allowed to sell me a refurb server with support on a single quote. I was just frustrated. I would not have sought to replace them in this situation, but Riverstone had reached out at the right time and the costs were very similar. And Riverstone's HQ being in Atlanta is nice as our critical gear is in Atlanta."

    Principle Systems Engineer
    Apparel & Fashion
    Atlanta, Georgia
    "Legacy server + Riverstone warranty = no problem. Legacy server + no warranty = trouble. We've had a couple of hardware failures on old servers and it was no problem to have expedited parts shipped out on both occasions. For me, that peace of mind lets me stretch the budget a bit further and get more production life out of equipment that would otherwise have to be retired."

    Information Technology Manager
    Aviation & Aerospace
    Stillwater, Oklahoma
    "Being new to both third party support and Riverstone as an organization, I was initially a bit skeptical. But after learning a little bit more about their company–along with the low pricing and extended support capabilities–I felt extremely comfortable moving forward with them."

    Senior Director of IT
    Pharmaceuticals
    Morrisville, North Carolina
    "When the drives on our out-of-warranty tape library broke down on us, it was difficult to find someone who could help with drive replacements and configuration on the older system. But Riverstone’s engineers were extremely capable and helpful in getting the EOSL system back up and running."

    System Engineer
    Transportation
    Louisville, Kentucky
    "HP wanted about $2,200 for a 1 year term while Riverstone came in at just $175 for 12 months of support on my ProLiant. It was a no-brainer."

    Senior Director of IT
    Pharmaceuticals
    Morrisville, North Carolina
    "The engineers and dispatch team are top notch. Quick turnaround and very knowledgeable staff. Wish I found them before compared to other support I used to have with other vendors. Highly recommend Riverstone Technology for all your hardware support needs."

    Lead Consultant
    Information Technology & Services
    Wayne, New Jersey
    "Riverstone’s support came in at around 92% less than what HP was seeking. It sounded almost too good to be true!"

    Senior Director of IT
    Pharmaceuticals
    Morrisville, North Carolina
    "Providing technical support on an older StorageWorks tape library is not a common expertise...it’s a rather unique skill. So we were very happy to find that Riverstone’s engineers had the knowledge and experience to do so."

    System Engineer
    Transportation
    Louisville, Kentucky

      HP Third Party Maintenance

      Riverstone has a highly-trained team of certified engineers at the ready to troubleshoot any HP server, storage, or networking issues. Our HP third party support team is uniquely qualified to serve you after your support contract runs out to continuously protect against downtime, permit scales on demand, and quickly adapt to any changing business needs. Furthermore, our support services enable organizations to cut the time, cost, and risk of managing enterprise storage. You don't have to buy new to reap the benefits of manufacturer offerings anymore – prolong the life of your IT assets and increase your return on capital investments today!

      Secure Your HP Maintenance Today

      WE SUPPORT & MAINTAIN THESE DELL COMPELLENT MODELS

      Dell EMC's Compellent enterprise data storage arrays deliver high performance with fewer drives, power, and space. Riverstone Technology is a leading provider of high-quality Compellent support, maintenance, and extended warranties. Riverstone Technology has elite level engineers that have decades of experience with Dell Compellent devices. Don't sacrifice your coverage and peace of mind because Dell has you stuck in a refresh cycle. Leverage our engineering team at a competitive price to extend the life of your Dell Compellent devices.

      Supported Compellent Devices:

      Dell Compellent NX3000 Post-Warranty Maintenance by Riverstone Technology
      Don't panic. we've got you covered!

      Talk to Our Team

      We'll get the details on your Compellent system and current business needs so we can create the best solution for your company.

      Review Options

      We'll send you a free, non-obligatory quote detailing the equipment or service coverage you need to succeed.

      Select and Relax

      Once the quote is accepted you can relax knowing your business critical needs are handled by our team of expert engineers.

      Understanding EOSL - Extend Your HP Support

      Don't let support lapse on your HP servers, storage arrays, or routers! Just because HP has deemed your device End of Service Life (EOSL) and has withdrawn support doesn't mean it's time for a costly upgrade. Most devices can function anywhere from 5 – 10 years beyond EOSL permitting the equipment is properly supported and maintained. This could go a long way in helping to postpone costly upgrades, reduce TCO, and improve ROI. Riverstone Technology can seamlessly extend support to keep your device covered for years after being abandoned by HP. The key to retaining your HP infrastructure for as long as possible is knowing in advance which devices will require ongoing maintenance and when. Stay on top of your warranty coverage and check out Riverstone’s HP EOSL database today!

      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.