Data Domain Storage Maintenance & Support

Riverstone Technology offers global Data Domain storage support, maintenance, and warranty services for post-warranty, End of Life, and even End of Service Life devices. We provide customers like you with the ability to extend the life of your systems while providing expert level storage engineering at a fraction of the cost.

Support for EMC Data Domain storage devices is now a rising issue as most are being left behind by the manufacturer and creating the need for third party providers to offer end-of-service life support. We assist with multiple-location or single-location warranty and support services to EOL and EOSL models. Riverstone specializes in supporting Data Domain storage devices with significant reductions in cost that save our customers millions of dollars per year. Partner with us for tailored support solutions that save up to 80% compared to EMC Data Domain or standard reseller pricing.

World Class Data Domain Storage Support Provided by Riverstone Technology

Data Domain THIRD PARTY STORAGE SUPPORT

Our third-party Data Domain support and maintenance services are streamlined for your convenience. Working with Riverstone, your Data Domain storage post-warranty support is quick and personal. We will proactively resolve any technical questions and manage and optimize your legacy Data Domain environment.

Flexible support levels for your needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24 x 7 x 4

24x7 Help Desk
24x7 Monitoring
(if applicable)
4 Hour Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

24 x 7 x NBD

24x7 Help Desk
24x7 Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

8 x 5 x NBD

8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

Get a Quote Today

NBD Parts Only

8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM service for next business day parts replacement.

Get a Quote Today
Get a Quote Today!
We Have You Covered
  • Global Coverage

    We can service your equipment no matter where your data center is located.

  • Certified Engineers

    Our certified support engineers will hold your hand through any issues that arise.

  • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

    Our Standard pricing averages 80% less than most manufacturers for support services.

  • On-site Engineers

    We employ and contract 2000+ engineers throughout most major cities worldwide.

  • 4 Hour Response Time

    Gain access to a certified engineer within 4 hours of issue.

  • Flexible Support Packages

    We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.