Dell POWERVAULT MAINTENANCE & SUPPORT

ARE YOU LOOKING FOR DELL POWERVAULT SUPPORT COVERAGE?

Riverstone Technology provides storage support, warranty and maintenance solutions for all Dell PowerVault systems. We offer our clients all across the world expert level Dell PowerVault storage support at an affordable price. We combine a customized approach with the right equipment to solve all of our clients Dell PowerVault Storage Support needs. We give our clients an option to customize support in the way they best see fit for their organization and their needs. Our standard pricing averages around 80% less than Dell/EMC provides to some of their very best deeply discounted customers. Extend the life and value of your IT assets including Dell PowerVault today.

Dell PowerVault Storage Device Hardware Services Provided by Riverstone Technology

DELL POWERVAULT MD SERIES MAINTENANCE AND EXTENDED WARRANTY

Riverstone Technology has a highly trained team of certified engineers ready to troubleshoot any Dell EMC Storage issues. Our Dell EMC third party support team is uniquely qualified to serve you after your support contract runs out and continuously protects your data against downtime and disaster, scales on demand, and quickly adapts to ever-changing business needs. Our Dell EMC storage support services enables organizations to cut the time, cost and risk of managing enterprise storage. Rather than buy new Dell EMC equipment, extend the life of your IT assets and increase the ROI for today and in the future.

Riverstone Technology offers a comprehensive line of innovative and affordable third-party Dell PowerEdge support solutions for every aspect of your business, whether you are a start-up, a Fortune 500 company or an enterprise organization with multiple data centers or locations. With our Dell PowerEdge storage support we can dynamically adapt your UT systems to work for your every changing business needs. We offer Dell PowerEdge maintenance and support that lasts longer and continues working for you. We also offer extended warranties for the Dell PowerEdge series because we understand that maintaining your PowerEdge equipment is important for your budget.

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DELL POWERVAULT  END OF LIFE & END OF SUPPORT COVERAGE

If you are wondering how the merger of Dell and EMC will affect the Dell PowerVault  models warranty and maintenance support, you will be happy to find that Riverstone Technology supports PowerEdge customers for an average of 5-10 years after Dell/EMC considers them obsolete, end-of-life or end-of-support. When the manufacturer releases their end of life date, you can rest easy at night knowing Riverstone Technology provides Dell PowerVault post warranty options for supporting your systems. Riverstone Technology features flexible service level agreements, certified engineering support teams, and dedicated customer service representatives.

WE SUPPORT AND MAINTAIN THESE DELL POWERVAULT  MODELS

  • PowerVault MD3 SAS Series
  • PowerVault MD3 Fibre Channel Series
  • MD3 10Gb iSCSI Arrays
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Flexible support levels for your needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24 x 7 x 4

24x7 Help Desk
24x7 Monitoring
(if applicable)
4 Hour Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
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24 x 7 x NBD

24x7 Help Desk
24x7 Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
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8 x 5 x NBD

8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

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NBD Parts Only

8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM service for next business day parts replacement.

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Get a Quote Today!







We Have You Covered
  • Global Coverage

    We can service your equipment no matter where your data center is located.

  • Certified Engineers

    Our certified support engineers will hold your hand through any issues that arise.

  • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

    Our Standard pricing averages 80% less than most manufacturers for support services.

  • On-site Engineers

    We employ and contract 2000+ engineers throughout most major cities worldwide.

  • 4 Hour Response Time

    Gain access to a certified engineer within 4 hours of issue.

  • Flexible Support Packages

    We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.