Sun/Oracle Server Maintenance & Support

World Class Sun/Oracle Third Party Server Maintenance and Support Provided by Riverstone Technology

Riverstone Technology offers customized support, maintenance and warranty services for all of your Sun Blade, Sun Fire, Sun Enterprise, Sun Netra, and Sun SPARC servers. We provide our customers with the ability to extend the life of their systems and support while still having access to expert level engineers taking care of their issues. We provide warranty and support services to both boost-warranty and End of Service Life (EOSL) models.

Original equipment manufacturers (OEMs) focus on their energy on their newest technology offerings and devote their efforts to up-selling companies on minimalist budgets. The result are increased support costs. Riverstone is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 80% compared to manufacturer offerings. Let us extend the life of your hardware and make you a budget hero!

Explore Sun/Oracle Servers We Support

Sun/Oracle THIRD PARTY Server SUPPORT

Our third-party Sun/Oracle support and maintenance services are streamlined for your convenience. Working with Riverstone, your Sun post-warranty support is quick and personal. We will proactively resolve any technical questions and manage and optimize your legacy Sun environment.

Check Out Sun/Oracle Server Post-warranty support

What Customers Are Saying

"As a research institute, we like to invest our money in places that are actually going to move our science forward–overpaying on maintenance just doesn’t appeal to us. Riverstone’s aggressive pricing on 24x7xNBD support allows us to do just that, saving us around $100,000 from NetApp first party maintenance."

Manager of Information Technology
Higher Education
New Jersey
"Partnering with Riverstone has allowed us to avoid paying Dell $2000 worth of backlog pay for a lapse in coverage back in 2020."

IT Architect
Oil & Energy
Alberta, Canada
"Riverstone contacted me, got the appropriate details, and provided me with a detailed explanation and quote SAME DAY. I believe actually within an hour or less of my inquiry. Your competition took a full day and 3 days respectively."

IT Specialist
Government Agency
Arlington, Virginia
"I’ll tell you, working with Kaylee – that’s the right move. I can’t speak highly enough about her customer responsiveness."

Customer Success Manager
Information Technology & Services
Sunnyvale, California
"After having looked at your pricing I’m asking myself ‘why in the world didn’t I look into third party coverage before?’ because you guys are way more competitive than HPE Nimble."

Chief Information Officer
Hospital & Health Care
Columbia, Missouri
"With the assistance of Riverstone Technology, we can continue to utilize our older Nimble system but still have peace of mind that it’s under coverage."

IT Manager
Environmental Services
Seattle, Washington
"My service representative (Kaylee) provides excellent responsiveness in time-sensitive situations."

Senior Manager of IT
Civil Engineering
Acton, Massachusetts
"As we wait on budget approvals to complete our migration and get away from these EOSL EqualLogics, Riverstone has been a great resource for affordable, extended coverage."

Senior Systems Administrator
Oil & Energy
Wake Forest, North Carolina
"Riverstone’s post-warranty support saved us from making a hasty decision–from purchasing something we weren’t really sure if we needed just yet."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia
"For our 3 to 5 year old systems, first party support is really prohibitively expensive. But we still needed some sort of insurance that we're going to be able to fix them if they break. Because while the data is not what we would consider mission critical, it still helps our research operations. Third party support was the perfect, affordable solution to this dilemma."

Manager of Information Technology
Higher Education
New Jersey

    What Customers Are Saying

    "I wanted to refresh to a newer storage area but we just didn’t have the money. With Riverstone’s post-warranty support I can continue to use my EqualLogic systems for years to come."

    Senior Manager of IT
    Civil Engineering
    Acton, Massachusetts
    "Riverstone’s 8x5xNBD support allowed us to repurpose our older Nimble system to build out an affordable disaster recovery solution."

    IT Manager
    Environmental Services
    Seattle, Washington
    "Amazing company! They are always quick to respond to all our needs. We have used Riverstone on multiple occasions. We have sold them some of our older equipment, and we use them for 3rd party hardware support. We had a hardware issue in the past and received parts very quickly. I highly recommend them to anyone wanting great service and a great business partner."

    Senior Systems Engineer
    Hospital & Health Care
    Lincoln, Nebraska
    "While Dell was willing to offer a significant discount, they still wanted us to get support back to April 2020–the date our equipment was last under coverage. It just didn’t make sense to pay for a past year of unsupported time. But with Riverstone, a lapse in coverage like that doesn’t matter–you only pay for the time in which equipment is under support."

    IT Architect
    Oil & Energy
    Alberta, Canada
    "Sales people are usually a necessary evil we technicians must encounter and tolerate. But Kaylee was a JOY to work with, knowledgeable, professional, PROMPT. I cannot stress how much getting an immediate response weighed into my recommendation."

    IT Specialist
    Government Agency
    Arlington, Virginia
    "Riverstone Technology goes above and beyond, and you guys know what you’re doing. We can always count on Riverstone to take care of our needs."

    Assistant IT Director
    Government Administration
    Watkinsville, Georgia
    "Riverstone was there to help when our go-to third party maintenance provider was unable to provide support on Hitachi AMS and HUS systems."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "I’ll tell you, working with Kaylee – that’s the right move. I can’t speak highly enough about her customer responsiveness."

    Customer Success Manager
    Information Technology & Services
    Sunnyvale, California
    "Riverstone’s response times were excellent and their flexibility to fit our budget constraints was very appreciated. If we require similar services going forward, I’m definitely going to be reaching out to Riverstone."

    Director of IS Infrastructure
    Education
    Visalia, California
    "Riverstone Technology offered us 90% savings on support in comparison with HPE Nimble."

    IT Manager
    Environmental Services
    Seattle, Washington

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.