Juniper Networks Maintenance & Support

Riverstone Technology offers you customized support, maintenance and warranty services for all of your Juniper network devices. We provide our customers with the ability to extend the life of their systems and support while still having access to expert level engineers taking care of their issues. We provide warranty and support services on post-warranty, end-of-life, and even end-of-service-life devices.

Original equipment manufacturers (OEMs) focus on their energy on their newest technology offerings and devote their efforts to up-selling companies on minimalist budgets. The result are increased support costs.  Riverstone is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 80% compared to manufacturer offerings.  Let us extend the life of your hardware and make you a budget hero!

Explore Juniper Models We Support
World Class Juniper Networks Third Party Maintenance and Support Provided by Riverstone Technology

Juniper Networks THIRD PARTY SUPPORT

Our third-party Juniper support and maintenance services are streamlined for your convenience. Working with Riverstone, your Juniper post-warranty support is quick and personal. We will proactively resolve any technical questions and manage and optimize your legacy Juniper environment.

Check your Juniper Model's EOSL Date Today!

What Customers Are Saying

"I do not know where Kaylee sits in the rank and file of your organization but I highly suggest your other sales reps take their cues from her."

IT Specialist
Government Agency
Arlington, Virginia
"Riverstone’s post-warranty support saved us from making a hasty decision–from purchasing something we weren’t really sure if we needed just yet."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia
"I’ll tell you, working with Kaylee – that’s the right move. I can’t speak highly enough about her customer responsiveness."

Customer Success Manager
Information Technology & Services
Sunnyvale, California
"Riverstone’s third party support has been a great solution for stretching out the life of our last few on-prem Dell EMC devices as we work on completing a total cloud migration."

Senior Technology Infrastructure Specialist
Insurance
Renton, Washington
"Being that Riverstone is a third-party I did check out some of their references, but I got nothing but good responses in return. So we’re looking forward to working with Riverstone for our EMC VNXe post-warranty support!"

Information Technology Director
Newspapers
North Andover, Massachusetts
"Just by leveraging Riverstone’s post-warranty support, we’ve been able to save several thousands of dollars–maybe even a hundred thousand–in hardware replacement costs."

Director of IS Infrastructure
Education
Visalia, California
"I would absolutely recommend Riverstone Technology to any organization seeking out third party support services. Great pricing and support model."

Senior Systems Administrator
Oil & Energy
Wake Forest, North Carolina
"After seeing where HP and Dell EMC’s prices were last year...and considering that they just keep increasing support rates as the machines get older, I realized it was time to go out and explore some of these third party support companies."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina
"Even though our Dell EqualLogic is end of life, Riverstone was able to provide the necessary parts and support to keep our infrastructure in place."

Vice President of IT and Distribution
Consumer Goods
Carthage, Missouri
"Riverstone offered us a la carte support options to meet all of our needs without compromising coverage."

Vice President of IT and Distribution
Consumer Goods
Carthage, Missouri

    What Customers Are Saying

    "We really didn’t require Nimble’s costly, 4-hour support just for a disaster recovery environment. So Riverstone’s 8x5xNBD service level agreement was the perfect solution!"

    IT Manager
    Environmental Services
    Seattle, Washington
    "Riverstone has been a fantastic resource for purchasing extended support on our storage infrastructure after the initial warranty with HPE has expired."

    Lead Consultant / Owner
    Information Technology & Services
    Wayne, NJ
    "The way manufacturers make year 4 maintenance so prohibitively expensive...I have absolutely no problem cutting Dell and Brocade out of the picture in favor of third-party."

    Senior Systems Architect
    Health & Wellness
    Tualatin, Oregon
    "The main reason I went with Riverstone over other third party maintenance providers is I know that they have access to a worldwide team of engineers."

    Sales and Accounts Director
    Computer and Network Security
    London, United Kingdom
    "Working with Riverstone for the past five years has been a happy experience, I have no complaints. My account executive has been very nice to work with. She’s made extending our warranty very easy and been very responsive in terms of turnaround times for requesting quotes. So certainly a positive experience all around!"

    Lead Systems Administrator
    Pharmaceutical Manufacturing
    Lexington, Massachusetts
    "Dell’s two-year renewal was almost $4500 and you guys came in significantly cheaper at $675 for that same system. So that’s a major price difference for our benefit—that’s $3,800 in savings on just one server."

    Senior Systems Administrator
    Higher Education
    Cape Girardeau, Missouri
    "HP wanted about $2,200 for a 1 year term while Riverstone came in at just $175 for 12 months of support on my ProLiant. It was a no-brainer."

    Senior Director of IT
    Pharmaceuticals
    Morrisville, North Carolina
    "After seeing where HP and Dell EMC’s prices were last year...and considering that they just keep increasing support rates as the machines get older, I realized it was time to go out and explore some of these third party support companies."

    Senior Director of IT
    Pharmaceuticals
    Morrisville, North Carolina
    "Despite our current system being in working order, HPE Nimble told us our only option was to spend 60k on a hardware upgrade. But with Riverstone’s help we can get another year’s use out of current hardware."

    IT Manager
    International Missions Organization
    Colorado Springs, Colorado
    "Riverstone Technology goes above and beyond, and you guys know what you’re doing. We can always count on Riverstone to take care of our needs."

    Assistant IT Director
    Government Administration
    Watkinsville, Georgia

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.