HP Network Maintenance & Support

World Class HP Third Party Network Device Maintenance and Support Provided by Riverstone Technology

Riverstone Technology offers you customized support, maintenance and warranty services for all of your HP network devices. We provide our customers with the ability to extend the life of their systems and support while still having access to expert level engineers taking care of their issues. We provide warranty and support services to both current and End Of Life (EOL) models.

Original equipment manufacturers (OEMs) focus on their energy on their newest technology offerings and devote their efforts to up-selling companies on minimalist budgets. The result are increased support costs.  Riverstone is able to support our customers with tailored support solutions for your existing data center hardware,saving you up to 90% compared to manufacturer offerings.  Let us extend the life of your hardware and make you a budget hero!

Support at a fraction of OEM Costs

Original equipment manufacturers focus their energy on the newest technology and devote their efforts to replacing older equipment with the latest and greatest. The results are increased support costs for their customers.

Riverstone Technology is able to support our customers with tailored support solutions, saving customers up to 90% compared to manufacturer offerings.

Explore HP Network Devices We Support

HP MODELS WITH ESOL DATES

What Customers Are Saying

"When the drives on our out-of-warranty tape library broke down on us, it was difficult to find someone who could help with drive replacements and configuration on the older system. But Riverstone’s engineers were extremely capable and helpful in getting the EOSL system back up and running."

System Engineer
Transportation
Louisville, Kentucky
"After seeing where HP and Dell EMC’s prices were last year...and considering that they just keep increasing support rates as the machines get older, I realized it was time to go out and explore some of these third party support companies."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina
"It seems like manufacturers are more interested in selling you on their latest and greatest than offering reasonable prices to maintain existing equipment. It’s precisely the opposite with Riverstone."

Senior Director of OT
Pharmaceuticals
Morrisville, North Carolina
"Being new to both third party support and Riverstone as an organization, I was initially a bit skeptical. But after learning a little bit more about their company–along with the low pricing and extended support capabilities–I felt extremely comfortable moving forward with them."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina
"Without backup ability, we were in serious danger of losing data. Riverstone’s remote technical support was instrumental in bringing the backup capabilities of our end-of-service-life tape library back to full functionality."

Sytem Engineer
Transportation
Louisville, Kentucky
"Working with Riverstone saved us about $3,000 over last year’s support costs for our Dell, HP, and Fujitsu equipment."

Systems Administrator
Government Administration
Memphis, Tennessee
"Riverstone sales and support have always been amazing with response time and quality of service. We appreciate being a business partner with them!"

Network and Server Administrator
Higher Education
Dickinson, North Dakota
"By extending our ProLiant’s warranty with Riverstone, I would say we probably saved $30,000 from a hardware procurement perspective. So yeah, a substantial amount of cash."

Virtual Chief Information Officer
Information Technology & Services
Edmonton, Alberta, Canada
"Working with Riverstone for the past five years has been a happy experience, I have no complaints. My account executive has been very nice to work with. She’s made extending our warranty very easy and been very responsive in terms of turnaround times for requesting quotes. So certainly a positive experience all around!"

Lead Systems Administrator
Pharmaceutical Manufacturing
Lexington, Massachusetts
"HP wanted about $2,200 for a 1 year term while Riverstone came in at just $175 for 12 months of support on my ProLiant. It was a no-brainer."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina

    What Customers Are Saying

    "Riverstone’s critical downtime maintenance to stabilize our unresponsive tape library gave us the opportunity to focus efforts on finding a replacement without having to worry that the current system was going to give us further issues."

    System Engineer
    Transportation
    Louisville, Kentucky
    "Riverstone sales and support have always been amazing with response time and quality of service. We appreciate being a business partner with them!"

    Network and Server Administrator
    Higher Education
    Dickinson, North Dakota
    "Providing technical support on an older StorageWorks tape library is not a common expertise...it’s a rather unique skill. So we were very happy to find that Riverstone’s engineers had the knowledge and experience to do so."

    System Engineer
    Transportation
    Louisville, Kentucky
    "I would definitely recommend Riverstone to other companies in search of a good option for extending warranties on older data center hardware."

    Lead Systems Administrator
    Pharmaceutical Manufacturing
    Lexington, Massachusetts
    "Riverstone’s pricing was so low I got to thinking it might be too good to be true! But then I realized if you guys weren’t capable of doing the job–which I think you are–for that price I could probably still repair the system myself, buy something refurbished, put it in my environment, and still be ahead of the game! So it was a pretty easy decision."

    Senior Director of IT
    Pharmaceuticals
    Morrisville, North Carolina
    "Our previous provider’s pricing was continuing to go up and they were starting to nickel and dime us a little bit. So we gave Riverstone a shot instead and we’re looking forward to working with them!"

    IT Manager
    Construction
    Conyers, Georgia
    "Not only will there be a good bit of savings by transferring warranty support over to Riverstone, but you guys gave us a lump price for the entire system. Whereas our previous provider charged by the system and then also by the drive. So just in that pricing structure alone, you guys are saving us money."

    IT Manager
    Construction
    Conyers, Georgia
    "Working with Riverstone for the past five years has been a happy experience, I have no complaints. My account executive has been very nice to work with. She’s made extending our warranty very easy and been very responsive in terms of turnaround times for requesting quotes. So certainly a positive experience all around!"

    Lead Systems Administrator
    Pharmaceutical Manufacturing
    Lexington, Massachusetts
    "I had used [competitor] for several years prior. But their merger with [competitor] has caused some frustrations in recent weeks/months. About a week before I made the decision to switch to Riverstone I was quite sure I would not switch. Then our new vendor made a few more errors regarding quotes being wrong, and in one case telling me they were not allowed to sell me a refurb server with support on a single quote. I was just frustrated. I would not have sought to replace them in this situation, but Riverstone had reached out at the right time and the costs were very similar. And Riverstone's HQ being in Atlanta is nice as our critical gear is in Atlanta."

    Principle Systems Engineer
    Apparel & Fashion
    Atlanta, Georgia
    "Working with Riverstone saved us about $3,000 over last year’s support costs for our Dell, HP, and Fujitsu equipment."

    Systems Administrator
    Government Administration
    Memphis, Tennessee

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.