F5 Networks Maintenance & Support

F5 Network Support Provided by Riverstone Technology

Riverstone Technology offers customized support, maintenance, and warranty services for all of your F5 Networks devices. We provide our customers with the ability to extend the life of their systems and support while still having access to expert level engineers taking care of their issues. We provide warranty and support services to both post-warranty and End Of Life (EOL) models.

Original equipment manufacturers (OEMs) like F5 focus their energy on creating the newest technology offerings and devoting their efforts to up-selling companies on minimalist budgets. The result are increased support costs. Riverstone is able to support our customers with tailored support solutions for your existing data center hardware, saving you up to 80% compared to F5 offerings. Let us extend the life of your hardware and make you a budget hero!

Explore f5 Network Support

F5 Post-warranty Support at a fraction of OEM Costs

Our third-party F5 Networks support and maintenance services are streamlined for your convenience. Working with Riverstone, your F5 post-warranty support is quick and personal. We will proactively resolve any technical questions and manage and optimize your legacy F5 newtwork devices.

Learn more about F5 post-warranty support

What Customers Are Saying

"We were thinking about upgrading our Dell PowerVault environment, but it’s not that easy to move systems over to a new device. With Riverstone’s post-warranty support services, we can get 2-3 more years out of our current hardware!"

Head of Infrastructure
Global Media Intelligence Provider
Sliema, Malta
"Riverstone Technology provided excellent responsiveness–not to mention a great price–during a time-sensitive situation."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia
"I would absolutely recommend Riverstone Technology to any organization seeking out third party support services. Great pricing and support model."

Senior Systems Administrator
Oil & Energy
Wake Forest, North Carolina
"I do not know where Kaylee sits in the rank and file of your organization but I highly suggest your other sales reps take their cues from her."

IT Specialist
Government Agency
Arlington, Virginia
"We tried to pitch replacing the hardware and were told no. Then there was the discussion of moving all our systems into the cloud–it’s too expensive. So the most cost-effective option was to seek out a third-party warranty renewal, if we could find one, so that our server would still have support. And that’s how I came across Riverstone!"

System Administrator
Industrial Machinery Manufacturing
Brookville, Ohio
"Riverstone is our go-to for guaranteed parts availability. Any time I have failure of a component, I know they can get me a replacement part within a day or two."

Vice President of IT and Distribution
Consumer Goods
Carthage, Missouri
"Partnering with Riverstone has allowed us to avoid paying Dell $2000 worth of backlog pay for a lapse in coverage back in 2020."

IT Architect
Oil & Energy
Alberta, Canada
"Working with Riverstone has put our department at ease. Our Nimble hardware faced a sudden deadline, but with their help we now have 24 more months of coverage before we must choose between continuing on-premise or migrating to the cloud."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia
"As we wait on budget approvals to complete our migration and get away from these EOSL EqualLogics, Riverstone has been a great resource for affordable, extended coverage."

Senior Systems Administrator
Oil & Energy
Wake Forest, North Carolina
"Any company that has EOSL hardware that’s still in good shape would greatly benefit from Riverstone’s third party support solutions."

IT Manager
International Missions Organization
Colorado Springs, Colorado

    What Customers Are Saying

    "HPE wanted half of the initial purchase price of the system for 3 years of support, while Riverstone quickly got back to me with a quote that was 10% of what HPE Nimble was asking for."

    IT Manager
    Environmental Services
    Seattle, Washington
    "When our HPE Nimble arrays hit EOL, we needed more time to strategize and decide what our next steps should be. Riverstone’s post-warranty support allowed us to do just that, giving us 2 more years to financially prepare for a hardware upgrade."

    Lead Information Technology Specialist (ITA)
    Government Agency, Financial Services
    Alexandria, Virginia
    "Riverstone sales and support have always been amazing with response time and quality of service. We appreciate being a business partner with them!"

    Network and Server Administrator
    Higher Education
    Dickinson, North Dakota
    "I don’t even have to open a ticket with Riverstone to receive help, replacement parts, or incident escalation. I just email my service representative (Kaylee) and she quickly gets things done for me!"

    Senior Manager of IT
    Civil Engineering
    Acton, Massachusetts
    "Riverstone's flexible SLAs were exaclty what we were looking for."

    Head of Infrastructure
    Global Media Intelligence Provider
    Sliema, Malta
    "When we had some incidents with our EqualLogics, it was comforting to know we could fall back on Riverstone for Next Business Day parts."

    Senior Manager of IT
    Civil Engineering
    Acton, Massachusetts
    "Even though our storage array was working fine, HPE Nimble no longer supported it and told us our only option was to upgrade. I knew we couldn’t be the only ones in this same boat, and that’s when I came across Riverstone Technology."

    IT Manager
    International Missions Organization
    Colorado Springs, Colorado
    "We’ve had to submit two claims so far and we’ve not had any problems. We reached out and most of the time within 30 minutes or less we’ve got something being processed to be shipped to us the next day."

    Senior Systems Administrator
    Higher Education
    Cape Girardeau, Missouri
    "Dell EMC wanted a lot more money to provide support for this environment. They were looking for almost $5,000 a year and you guys came in at $1,600!"

    President
    Managed Service Provider
    Greater Chicago Area
    "While Hitachi was trying to push my client towards an expensive system refresh, Riverstone was working alongside us to help achieve substantial IT savings."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.