DELL POWERCONNECT SUPPORT

ARE YOU LOOKING FOR DELL POWERCONNECT SUPPORT COVERAGE?

Riverstone Technology provides storage support, warranty and maintenance solutions for all Dell PowerConnect systems. We offer our clients worldwide expert level Dell PowerConnect network support and maintenance at an affordable price. Our network support services can help organizations of any size derive the full value of their IT investments while protecting vital enterprise data, ensuring high business continuity, and maintaining high flexibility and scalability. We give our clients customized support to best fit their organization and needs. Our standard pricing averages around 80% less than Dell/EMC for our Dell PowerConnect third party support services. Extend the life and value of your IT assets including Dell PowerConnect today.

Dell PowerConnect Network Device Hardware Services Provided by Riverstone Technology

DELL PowerConnect SERIES MAINTENANCE AND EXTENDED WARRANTY

Riverstone Technology has a highly trained team of certified engineers ready to troubleshoot any Dell PowerConnect Storage issues. Our Dell PowerConnect third party support team is uniquely qualified to serve you after your support contract runs out and continuously protects your data against downtime and disaster, scales on demand, and quickly adapts to ever-changing business needs. Our Dell PowerConnect network support services enables organizations to cut the time, cost and risk of managing enterprise storage. Rather than buy new Dell PowerConnect equipment, extend the life of your IT assets and increase the ROI for today and in the future.

Riverstone Technology offers a comprehensive line of innovative and affordable third-party Dell PowerConnect support solutions for every aspect of your business, whether you are a start-up, a Fortune 500 company or an enterprise organization with multiple data centers or locations. With our Dell PowerConnect network support we can dynamically adapt your UT systems to work for your every changing business needs. We offer Dell PowerConnect maintenance and support that lasts longer and continues working for you. We also offer extended warranties for the Dell PowerConnect series because we understand that maintaining your PowerConnect equipment is important for your budget.

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DELL PowerConnect END OF LIFE & END OF SUPPORT COVERAGE

If you are wondering how the merger of Dell and EMC will affect the Dell PowerConnect models warranty and maintenance support, you will be happy to find that Riverstone Technology supports PowerConnect customers for an average of 5-10 years after Dell/EMC considers them obsolete, end-of-life or end-of-support. When the manufacturer releases their end of life date, you can rest easy at night knowing Riverstone Technology provides Dell PowerConnect post warranty options for supporting your systems. Riverstone Technology features flexible service level agreements, certified engineering support teams, and dedicated customer service representatives.

WE SUPPORT AND MAINTAIN THESE DELL PowerConnect MODELS

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Flexible support levels for your needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24 x 7 x 4

24x7 Help Desk
24x7 Monitoring
(if applicable)
4 Hour Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
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24 x 7 x NBD

24x7 Help Desk
24x7 Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
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8 x 5 x NBD

8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

Get a Quote Today

NBD Parts Only

8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM service for next business day parts replacement.

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Get a Quote Today!
We Have You Covered
  • Global Coverage

    We can service your equipment no matter where your data center is located.

  • Certified Engineers

    Our certified support engineers will hold your hand through any issues that arise.

  • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

    Our Standard pricing averages 80% less than most manufacturers for support services.

  • On-site Engineers

    We employ and contract 2000+ engineers throughout most major cities worldwide.

  • 4 Hour Response Time

    Gain access to a certified engineer within 4 hours of issue.

  • Flexible Support Packages

    We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.