Dell Network Maintenance & Support

World Class Dell Third Party Network Device Maintenance and Support Provided by Riverstone Technology

Riverstone Technology offers global support, maintenance, and warranty services for all of your Dell server devices. We provide our customers with the ability to extend the life of their servers at an affordable low cost. Our pricing model averages 80% less in cost compared to Dell/EMC and roughly 10% less than other third party providers.  Post warranty support for Dell Servers is in rising need as most are being left behind by Dell/EMC with the company’s new structure.

Dell/EMC focuses their energy on pushing the newest technology offerings and as a result, customer with Dell servers see higher prices for support extensions and renewals.

Partnering with Riverstone for all of your Dell server support and maintenance solutions can save you up to 80% compared to Dell/EMC or other standard reseller pricing.

Below is a brief list of model types we support. Don’t see your model? Reach out to us today and we’ll let you know immediately if we can help.

Support at a fraction of OEM Costs

Original equipment manufacturers focus their energy on the newest technology and devote their efforts to replacing older equipment with the latest and greatest. The results are increased support costs for their customers.

Riverstone Technology is able to support our customers with tailored support solutions, saving customers up to 90% compared to manufacturer offerings.

Flexible support levels for your needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24 x 7 x 4

24x7 Help Desk
24x7 Monitoring
(if applicable)
4 Hour Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

24 x 7 x NBD

24x7 Help Desk
24x7 Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

8 x 5 x NBD

8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

Get a Quote Today

NBD Parts Only

8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM service for next business day parts replacement.

Get a Quote Today
Get a Quote Today!






We Have You Covered
  • Global Coverage

    We can service your equipment no matter where your data center is located.

  • Certified Engineers

    Our certified support engineers will hold your hand through any issues that arise.

  • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

    Our Standard pricing averages 80% less than most manufacturers for support services.

  • On-site Engineers

    We employ and contract 2000+ engineers throughout most major cities worldwide.

  • 4 Hour Response Time

    Gain access to a certified engineer within 4 hours of issue.

  • Flexible Support Packages

    We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.