Brocade Network Maintenance & Support

"We tried to pitch replacing the hardware and were told no. Then there was the discussion of moving all our systems into the cloud–it’s too expensive. So the most cost-effective option was to seek out a third-party warranty renewal, if we could find one, so that our server would still have support. And that’s how I came across Riverstone!"

System Administrator
Industrial Machinery Manufacturing
Brookville, Ohio

"If we hadn’t found Riverstone Technology, we would have spent almost $100,000 more on NetApp support."

Manager of Information Technology
Higher Education
New Jersey

"Most of our challenges with [COMPETITOR] have been with their monitoring solution. They use an OVA file that acts as sort of a middle man between our NetApp and their portal. And it always has challenges. Like if that thing reboots for whatever reason, it loses its network information. It’s just tedious. And they’ll fix it, and it’s band-aided, but then if that box bounces for whatever reason it loses the event flow again! And I was just tired of it. So in talking with Riverstone, there’s no agent that you guys are running, it’s just using the auto support. Which is really all you need. So that was integral in our decision to move to Riverstone."

Vice President of Information Technology
Real Estate
Fort Lauderdale, Florida

"As a government entity, we’re required to get quotes from at least three vendors minimum. We chose Riverstone Technology because they came in with the best bid by a significant amount."

Systems Administrator
Government Administration
Memphis, Tennessee

"Riverstone’s pricing was so low I got to thinking it might be too good to be true! But then I realized if you guys weren’t capable of doing the job–which I think you are–for that price I could probably still repair the system myself, buy something refurbished, put it in my environment, and still be ahead of the game! So it was a pretty easy decision."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina

"After our first two drive failures, Riverstone’s tech suggested he send out two this time and we keep one on the shelf–that way if it happens again I can do the repair myself right away. Now I don’t even have to wait the 24 hours for NBD parts–I can be up and running in 2 or 3 hours."

Chief Information Officer
Consumer Goods
Lakewood, New Jersey

"You guys are way more competitive than buying the annual support contracts–at least year 4 onwards–from HPE Nimble."

Chief Information Officer
Hospital & Health Care
Columbia, Missouri

"I would definitely recommend Riverstone to other companies in search of a good option for extending warranties on older data center hardware."

Lead Systems Administrator
Pharmaceutical Manufacturing
Lexington, Massachusetts

"Especially in government purchasing, it can sometimes take weeks just to get a quote back. So Riverstone’s next-day quote response was extremely impressive."

Court Systems Administrator
Judiciary
Central Valley (California)

"The industry norm can vary greatly from company to company, and quite badly in some instances. But Riverstone has been quite good to deal with, reasonably quick in replies to quote requests."

Sales and Accounts Director
Computer and Network Security
London, United Kingdom