Brocade Network Maintenance & Support

World Class EMC Third Party Storage Device Maintenance and Support Provided by Riverstone Technology

Riverstone Technology provides networking support, warranty and maintenance solutions for all Brocade systems. We offer our worldwide clients expert level Brocade support at an affordable price. We offer a customized all-in-one Brocade network array that allows organizations to actively manage data at a highly granular level using built-in intelligence and automation. We give our clients an option to customize support in the way they best see fit for their organization and their needs.

Explore Brocade Models We Support

Support at a fraction of OEM Costs

Original equipment manufacturers focus their energy on the newest technology and devote their efforts to replacing older equipment with the latest and greatest. The results are increased support costs for their customers.

Riverstone Technology is able to support our customers with tailored support solutions, saving customers up to 90% compared to manufacturer offerings.

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What Customers Are Saying

"Riverstone Technology’s competitive pricing and impressive references made the decision to partner with them an easy yes!"

Manager of Information Technology
Higher Education
New Jersey
"As a nonprofit, it was amazing that we could afford this Nimble system in the first place. So we definitely don’t have the ability to refresh hardware every 6 or 7 years. With Riverstone’s help, we no longer have to."

IT Manager
International Missions Organization
Colorado Springs, Colorado
"Our parts replacement experience with Riverstone has been great. We always receive the correct parts before something drastic happens, and are able to recover very quickly."

Senior Manager of IT
Civil Engineering
Acton, Massachusetts
"Riverstone Technology provided excellent responsiveness–not to mention a great price–during a time-sensitive situation."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia
"Kaylee followed up at reasonable intervals and was always sympathetic and understanding of the process of government approval for this request. She was attentive but not pressuring."

IT Specialist
Government Agency
Arlington, Virginia
"Partnering with Riverstone has allowed us to avoid paying Dell $2000 worth of backlog pay for a lapse in coverage back in 2020."

IT Architect
Oil & Energy
Alberta, Canada
"It seems like manufacturers are more interested in selling you on their latest and greatest than offering reasonable prices to maintain existing equipment. It’s precisely the opposite with Riverstone."

Senior Director of OT
Pharmaceuticals
Morrisville, North Carolina
"Riverstone Technology has been an excellent resource for affordable, Hitachi third party support."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"Riverstone Technology goes above and beyond, and you guys know what you’re doing. We can always count on Riverstone to take care of our needs."

Assistant IT Director
Government Administration
Watkinsville, Georgia
"Our previous provider’s pricing was continuing to go up and they were starting to nickel and dime us a little bit. So we gave Riverstone a shot instead and we’re looking forward to working with them!"

IT Manager
Construction
Conyers, Georgia

    What Customers Are Saying

    "We tried to pitch replacing the hardware and were told no. Then there was the discussion of moving all our systems into the cloud–it’s too expensive. So the most cost-effective option was to seek out a third-party warranty renewal, if we could find one, so that our server would still have support. And that’s how I came across Riverstone!"

    System Administrator
    Industrial Machinery Manufacturing
    Brookville, Ohio
    "If we hadn’t found Riverstone Technology, we would have spent almost $100,000 more on NetApp support."

    Manager of Information Technology
    Higher Education
    New Jersey
    "Most of our challenges with [COMPETITOR] have been with their monitoring solution. They use an OVA file that acts as sort of a middle man between our NetApp and their portal. And it always has challenges. Like if that thing reboots for whatever reason, it loses its network information. It’s just tedious. And they’ll fix it, and it’s band-aided, but then if that box bounces for whatever reason it loses the event flow again! And I was just tired of it. So in talking with Riverstone, there’s no agent that you guys are running, it’s just using the auto support. Which is really all you need. So that was integral in our decision to move to Riverstone."

    Vice President of Information Technology
    Real Estate
    Fort Lauderdale, Florida
    "As a government entity, we’re required to get quotes from at least three vendors minimum. We chose Riverstone Technology because they came in with the best bid by a significant amount."

    Systems Administrator
    Government Administration
    Memphis, Tennessee
    "Riverstone’s pricing was so low I got to thinking it might be too good to be true! But then I realized if you guys weren’t capable of doing the job–which I think you are–for that price I could probably still repair the system myself, buy something refurbished, put it in my environment, and still be ahead of the game! So it was a pretty easy decision."

    Senior Director of IT
    Pharmaceuticals
    Morrisville, North Carolina
    "After our first two drive failures, Riverstone’s tech suggested he send out two this time and we keep one on the shelf–that way if it happens again I can do the repair myself right away. Now I don’t even have to wait the 24 hours for NBD parts–I can be up and running in 2 or 3 hours."

    Chief Information Officer
    Consumer Goods
    Lakewood, New Jersey
    "You guys are way more competitive than buying the annual support contracts–at least year 4 onwards–from HPE Nimble."

    Chief Information Officer
    Hospital & Health Care
    Columbia, Missouri
    "I would definitely recommend Riverstone to other companies in search of a good option for extending warranties on older data center hardware."

    Lead Systems Administrator
    Pharmaceutical Manufacturing
    Lexington, Massachusetts
    "Especially in government purchasing, it can sometimes take weeks just to get a quote back. So Riverstone’s next-day quote response was extremely impressive."

    Court Systems Administrator
    Judiciary
    Central Valley (California)
    "The industry norm can vary greatly from company to company, and quite badly in some instances. But Riverstone has been quite good to deal with, reasonably quick in replies to quote requests."

    Sales and Accounts Director
    Computer and Network Security
    London, United Kingdom

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.