Unplanned Downtime is a period during which technology services are unavailable to users due to an unexpected event. The two most common reasons for unplanned outages are system failures, such as a crash, or communications failures, like a network outage. Within your data center, unplanned downtime can result in lost, damaged, or even destroyed data. According to IBM, when servers, …
As the major server product manufacturers continue to raise support costs year after year, businesses are increasingly turning to third party providers for a more valuable maintenance alternative. OEMs like Dell, HP, and IBM are preoccupied by innovation and marketing their latest technology. While this makes for top-quality servers, it places support on the back burner. Meanwhile, third party maintenance …
Choosing a support provider for your Nimble Storage equipment, whether it be the OEM or a third party vendor, is one of the biggest decisions you can make for your data center. If your Nimble Storage CS-Series Array device was deemed End of Service Life (EOSL) six months ago, you’ve either been willingly operating without support or didn’t even realize …
Purchasing storage equipment directly from the original equipment manufacturer (OEM) is undeniably expensive, and the storage support that goes along with it can be costly too. But the manufacturer isn’t your only option for high quality storage hardware and support. Third party maintenance (TPM) is an increasingly popular alternative to manufacturer support services for providing companies with storage benefits that …
Founded in 2008, Nimble Storage is a comparatively new organization within the IT industry. Their products are often selected by those seeking the speed of flash storage and efficient data reduction, helping customers experience fewer performance issues and less downtime. Any company that has invested in the industry-leading reliability of Nimble appliances obviously wants the very best for their data …
Companies with IBM Netezza systems installed in their data centers need to act quickly. End of Service Life (EOSL) for all Netezza Striper versions arrives on June 30, 2020. This leaves a mere two weeks to organize and secure post-EOSL support on this data warehousing appliance. Meanwhile, a lapse in coverage of any length could mean risking unplanned downtime or …
There’s no question that third party maintenance (TPM) is becoming a more popular option among data centers worldwide. From reducing annual data center maintenance spend and gaining greater control of equipments’ life cycle, to meaningful service enhancements, there are many fantastic benefits clients receive by making the switch to third party. But despite such well-known advantages, many interested businesses aren’t …
IBM remains one of the largest and most powerful computer technology and IT consulting companies in the world. In terms of IT infrastructure, the influential corporation has made waves with their modernized servers and storage solutions. But in recent years, IBM has become increasingly invested in cloud computing, artificial intelligence, and the Internet of Things, while hardware services have fallen …
Juniper Networks provides high-performance networking and cybersecurity solutions in data centers across the globe. Producing routers, switches, network management software, and network security products, Juniper has been a market leader in the networking hardware industry for the past two decades. If your business utilizes Juniper networking equipment in its data center environment, you understand that maintaining comprehensive, consistent Juniper network …
Choosing between support from the original equipment manufacturer (OEM) and a third party maintenance (TPM) provider is a decision many companies grapple with when it comes time to renew IT maintenance contracts. And while OEM services are commonly viewed as the industry standard, there are many added benefits to third party support that make it a more valuable alternative. Still, …
