Third Party Dell Support vs. Purchasing your own Dell Parts

There are several key differences between purchasing parts and services from an original equipment manufacturer (OEM) and a third party support provider . You may be wondering whether a third party provider can provide the same confidence and reliability that a big name company like Dell can. The cost of hardware and service from original equipment manufacturers is often too …

Understanding Third Party Maintenance

Third party maintenance and third party support have become prominent terms in the IT world. There is a wealth of information surrounding their definition, their efficacy and when they are intended to be used. Sifting through which information is meaningful and useful to your company can be a challenge. That being said, third party maintenance is an important factor in …

Nimble Storage Third Party Support

Nimble Storage Third Party Support vs. Buying your own Nimble Parts

Tightening budgets and looking for new ways to ensure the security of data centers is common in any business with server, network, and storage equipment. This naturally causes pressure to make the best decisions for your company. Upgrading to an original equipment manufacturer (OEM)’s newest products can cost too much, and finding a third party provider for your business can …

IBM Flex Systems are reaching their EOSL: What’s next?

It can be stressful when your data storage products are reaching their end of support life. It raises questions like: what do we do now? Do we need to upgrade to new equipment? Does our budget have enough room to account for this change? IBM Flex Systems refer to the actual architecture of the servers that IBM uses make up …

Approaching NetApp End of Service Life: How To Extend The Life Of Your Device

Over the next two years, several of NetApp’s top storage devices will be reaching their end of support life. While this shift can cause considerable changes in the workplace, there is no reason for your business to be caught off guard. By understanding post-warranty maintenance options for your NetApp end of service life device ahead of time, and choosing the …

What is End of Service Life?

What is “End of Service Life,” and What Does it Have to do With Me?

If your company manages a data center that utilizes manufacturer equipment like Dell or NetApp to store customer data, you will inevitably hear a lot about something called “end of service life.” (EOSL). All products have an EOSL. What exactly is end of life, and why should you care? End of Service Life is tied into many other important aspects …

5 Things To Ask A Potential Third Party Support Provider

With so many different companies offering third party support, it can be difficult to discern which third party support provider can best service your business’s needs. Searching for the proper level of support can seem overwhelming. Here are some questions which can help you to recognize which third party support providers have the products and services that you need to …

When Should You Begin Research Third Party Support?

There are a number of reasons why an IT professional begins to research third party support. Perhaps your products have reached their end of support life, or perhaps your initial warranty coverage is ending. Whatever the case, researching and purchasing third party support can seem like a daunting task. With so much information to look into, and so many companies …

What is Third Party Support?

With refresh cycles from Original Equipment Manufacturers (OEMs) becoming shorter and shorter, the scope and quality of support surrounding many systems and products is faltering. While it can be tempting to want to maintain the familiarity of an OEM, there are often better choices. Not only can third party support save your company money, it can give you drastically better …