Partner with Riverstone

Extend your value to the customer through Partnering with Riverstone to grow your margin

Riverstone Technology provides storage, server, and network support, extended warranties, and maintenance solutions for data centers around the world. When you partner with Riverstone we offer your clients worldwide expert level server, storage, and network third party support at an affordable price. Riverstone Technology offers a comprehensive line of innovative and affordable third-party support solutions for every aspect of your client's business, whether they are a start-up, a Fortune 500 company, or an enterprise organization with multiple data centers or locations. Our third party support team will dynamically adapt your client's IT systems to work for every changing business needs.

Partner with Riverstone
  • World class post-warranty maintenance for server, storage, and network data center hardware.
  • Pass our low cost savings on to your customer with margin.
  • Certified Engineers located everywhere your customer’s data centers are located.
  • Grow your offerings

We work with you how you work

You have a unique relationship with your customer, so we partner with you as an extension of that relationship. We can work the way you work. Extend the services you can sell to your customer and help them be more satisfied with the equipment they bought from you.

A few of the major Brands we Support

Parterning with Riverstone has advantages

Increase your product offerings with world-class third party support

Strengthen your customer relationship by extending care past your sale

Maximize your financial advantage for both you and your customer

Flexible support levels for your Client's needs

We utilize more than 2000 world class engineers so you don't have to. We have engineers and parts depots strategically located all over the world to reach your clients where their data centers are located.  We offer on-site spares available for all four coverage options.

24 x 7 x 4

24x7 Help Desk
24x7 Monitoring
(if applicable)
4 Hour Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

24 x 7 x NBD

24x7 Help Desk
24x7 Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

8 x 5 x NBD

8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

Get a Quote Today

NBD Parts Only

8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM service for next business day parts replacement.

Get a Quote Today
Let's Work Together!






We Have You Covered
  • Global Coverage

    We can service your equipment no matter where your data center is located.

  • Certified Engineers

    Our certified support engineers will hold your hand through any issues that arise.

  • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

    Our Standard pricing averages 80% less than most manufacturers for support services.

  • On-site Engineers

    We employ and contract 2000+ engineers throughout most major cities worldwide.

  • 4 Hour Response Time

    Gain access to a certified engineer within 4 hours of issue.

  • Flexible Support Packages

    We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.