Nutanix Hardware Services

Nutanix Hardware Services Provided by Riverstone Technology

Riverstone Technology offers global support, maintenance, and warranty services for most all Nexsan storage platforms. Our pricing model averages 80% less in cost compared to the Nutanix contract equivalent and roughly 10% less than other third party providers. 

Our hardware services group has extensive experience with Nutanix HCI equipment, along with Nutanix-certified engineers to understand the strengths and weaknesses of your Nutanix technology. We can help you reallocate existing equipment to strengthen up areas as you add new or certified, pre-owned Nutanix storage equipment. We also offer extended warranties on both post-warranty and EOSL Nutanix devices to help maximize your return on investment (ROI) and help your company further succeed. With us, you can trust that your reallocated equipment is business ready.

Explore Our Nutanix Storage Solutions

OUR NEXT BUSINESS DAY WARRANTY GUARANTEE

Riverstone Technology wants you to purchase from us with confidence. We offer one of the best warranties you can find in the industry with our automatic 1 Year Next Business Day Warranty. For extra piece of mind, you can upgrade to a 3 or 5 year Next Business Day Warranty. We guarantee all of our equipment and strive to make replacements as easy as pressing a button. We understand your equipment is business critical so you can trust our speed will be second to none in addressing any issue that might arise. Need a different or custom warranty for short or long term? Ask us about our custom options.

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What Customers Are Saying

"I’m in sales–so having to chase down other sales reps to get something done is a major pain in the neck. But that’s never an issue when working with my man Brad over at Riverstone."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"Riverstone’s 8x5xNBD support allowed us to repurpose our older Nimble system to build out an affordable disaster recovery solution."

IT Manager
Environmental Services
Seattle, Washington
"After seeing where HP and Dell EMC’s prices were last year...and considering that they just keep increasing support rates as the machines get older, I realized it was time to go out and explore some of these third party support companies."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina
"Dell’s two-year renewal was almost $4500 and you guys came in significantly cheaper at $675 for that same system. So that’s a major price difference for our benefit—that’s $3,800 in savings on just one server."

Senior Systems Administrator
Higher Education
Cape Girardeau, Missouri
"I would recommend Riverstone Technology to any company seeking out third party support services."

Senior Manager of IT
Civil Engineering
Acton, Massachusetts
"HP wanted about $2,200 for a 1 year term while Riverstone came in at just $175 for 12 months of support on my ProLiant. It was a no-brainer."

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina
"Especially in government purchasing, it can sometimes take weeks just to get a quote back. So Riverstone’s next-day quote response was extremely impressive."

Court Systems Administrator
Judiciary
Central Valley (California)
"Riverstone Technology goes above and beyond, and you guys know what you’re doing. We can always count on Riverstone to take care of our needs."

Assistant IT Director
Government Administration
Watkinsville, Georgia
"Kaylee was professional, detailed, responsive, and genuinely helpful. Correction IS not WAS."

IT Specialist
Government Agency
Arlington, Virginia
"Riverstone’s support came in at around 92% less than what HP was seeking. It sounded almost too good to be true!"

Senior Director of IT
Pharmaceuticals
Morrisville, North Carolina

    What Customers Are Saying

    "Bradley and I quickly struck up a great relationship. He seemed down to earth, the pricing was very good, and service has been great."

    Vice President of IT and Distribution
    Consumer Goods
    Carthage, Missouri
    "I could get replacement parts from just about anyone. But the way Riverstone’s support team goes above and beyond to help out with any issues my systems encounter is really something special."

    Lead Consultant/Owner
    Information Technology & Services
    Wayne, NJ
    "For our 3 to 5 year old systems, first party support is really prohibitively expensive. But we still needed some sort of insurance that we're going to be able to fix them if they break. Because while the data is not what we would consider mission critical, it still helps our research operations. Third party support was the perfect, affordable solution to this dilemma."

    Manager of Information Technology
    Higher Education
    New Jersey
    "The main reason I went with Riverstone over other third party maintenance providers is I know that they have access to a worldwide team of engineers."

    Sales and Accounts Director
    Computer and Network Security
    London, United Kingdom
    "The fact that you guys can provide support for a product that HPE considers End of Life–that’s obviously still a good, functioning product–says a lot about manufacturers today."

    Chief Information Officer
    Hospital & Health Care
    Columbia, Missouri
    "I really didn’t know what else I was going to do with my Nimble if I couldn’t secure continued coverage. So Riverstone has helped solve a bunch of problems for me."

    IT Manager
    Environmental Services
    Seattle, Washington
    "Responsiveness—especially in IT—is critical. At least it’s very important. Especially for me, because I don’t want to have to stay on top of somebody asking ‘hey, what’s going on with the part?' But with Riverstone, you guys just take care of it."

    Assistant IT Director
    Government Administration
    Watkinsville, Georgia
    "Before we were under Riverstone support, I was having to do 90% of the work to get replacement drives. I would have to tell them the drive serial number and the unit serial number, then they would FedEx the drive, and then I would have to chase all the stuff down and get them involved. And most times I would have to go pick up the part, too! Riverstone has simplified the parts replacement process for me significantly."

    IT Manager
    Civil Engineering
    Dallas, Texas
    "What did Kaylee fail to do that she could improve upon? With all due respect to professionalism. “NOT A DAMN THING!!!!” Kaylee was PERFECT!!!!"

    IT Specialist
    Government Agency
    Arlington, Virginia
    "Our legacy NetApp filer wasn’t running any active production workloads, so it made little sense to shell out the big bucks on actual NetApp support–which is a whole package. Third party support was the perfect solution."

    Storage/Virtualization Engineer
    Hospital & Health Care
    New York, New York

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.