Nimble storage Hardware Services

EMC Storage Device Hardware Services Provided by Riverstone Technology
With Nimble Storage, we can deploy the Predictive Flash Platform as the foundation for your on-premise private clouds, SaaS and managed services. The Predictive Flash Platform combines flash storage with predictive analytics to deliver data velocity. Riverstone Technology offers global support, maintenance, and warranty services for all Nimble Storage devices. Our pricing model averages 80% less in cost compared to Nimble and roughly 10% less than other third party providers. 
Explore Nimble Storage Solutions
Our hardware services group has extensive experience with Nimble equipment and have expert level engineers to understand the strengths and weaknesses of your Nimble storage devices. We can help you reallocate existing equipment to strengthen up areas as you add new or certified, pre-owned Nimble storage equipment. We offer extended warranties for Nimble storage equipment to maximize your return on investment (ROI) to help your company further succeed and trust that your reallocated equipment is business ready.

OUR NEXT BUSINESS DAY WARRANTY GUARANTEE

Riverstone Technology wants you to purchase from us with confidence. We offer one of the best warranties you can find in the industry with our automatic 1 Year Next Business Day Warranty. For extra piece of mind, you can upgrade to a 3 or 5 year Next Business Day Warranty. We guarantee all of our equipment and strive to make replacements as easy as pressing a button. We understand your equipment is business critical so you can trust our speed will be second to none in addressing any issue that might arise. Need a different or custom warranty for short or long term? Ask us about our custom options.

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1 Year Warranty Guarantee by Riverstone Technology3 Year Warranty Guarantee by Riverstone Technology5 Year Warranty Guarantee by Riverstone Technology

What Customers Are Saying

"Riverstone has been a fantastic resource for purchasing extended support on our storage infrastructure after the initial warranty with HPE has expired."

Lead Consultant / Owner
Information Technology & Services
Wayne, NJ
"I’ll tell you, working with Kaylee – that’s the right move. I can’t speak highly enough about her customer responsiveness."

Customer Success Manager
Information Technology & Services
Sunnyvale, California
"You know our Nimble still works really well for us, so I was reluctant to throw away a perfectly good product just because HP had deemed it End of Life. Riverstone gave us the ability to continue using that product–and hopefully continue to use it for a number of years to come."

Chief information Officer
Hospital & Health Care
Columbia, Missouri
"With the assistance of Riverstone Technology, we can continue to utilize our older Nimble system but still have peace of mind that it’s under coverage."

IT Manager
Environmental Services
Seattle, Washington
"Compared to the cost of buying a whole new Nimble storage array – which was our only option at that point – Riverstone helped us save a lot of money."

IT Manager
International Missions Organization
Colorado Springs, Colorado
"With Riverstone’s help, End of Life doesn’t actually have to be the end for our Nimble storage arrays."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia
"Between the customer service, the price, and all the positive reviews I read online, working with Riverstone was a no-brainer."

IT Manager
International Missions Organization
Colorado Springs, Colorado
"When our HPE Nimble arrays hit EOL, we needed more time to strategize and decide what our next steps should be. Riverstone’s post-warranty support allowed us to do just that, giving us 2 more years to financially prepare for a hardware upgrade."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia
"Between the price, the punctual customer service, and the secondary recommendation from the federal court, we felt confident going with Riverstone Technology over other competitors."

Court Systems Administrator
Judiciary
Central Valley (California)
"HPE Nimble was encouraging us to buy-new. But I had no intention of upgrading systems when we plan to modify our environment in the near future. So a 2-year post-warranty support contract with Riverstone was the perfect solution."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia

    What Customers Are Saying

    "You know our Nimble still works really well for us, so I was reluctant to throw away a perfectly good product just because HP had deemed it End of Life. Riverstone gave us the ability to continue using that product–and hopefully continue to use it for a number of years to come."

    Chief information Officer
    Hospital & Health Care
    Columbia, Missouri
    "I didn’t have the budget to go out and buy brand new storage to replace my End of Life Nimble. And lead times are crazy on hardware at the moment, anyhow. So when our HP vendor told us there were companies out there offering third party support, I immediately started searching. Thankfully Riverstone popped up and seemed like a good fit."

    Chief Information Officer
    Hospital & Health Care
    Columbia, Missouri
    "With the assistance of Riverstone Technology, we can continue to utilize our older Nimble system but still have peace of mind that it’s under coverage."

    IT Manager
    Environmental Services
    Seattle, Washington
    "The dedication I’ve received from the Riverstone team over the past two years has been top-notch in my opinion."

    Lead Consultant/Owner
    Information Technology & Services
    Wayne, NJ
    "What made Riverstone stand out from other third party maintenance providers was honestly Kaylee–the account manager I’ve been working with. I mean she’s been responsive, accurate with information, timely with delivery, engaged the right people, and interfaced with the customer so that I didn’t have to be on every call. So it’s just been a very great experience."

    Sr. Account Executive
    Information Technology & Services
    San Francisco, California
    "My only other option was basically to search around on eBay and buy myself an identical secondhand unit to have on-site for spares...so the fact that we were able to get high quality support after End of Life was great."

    Chief Information Officer
    Hospital & Health Care
    Columbia, Missouri
    "The main reason I chose Riverstone over other providers was that my service rep was very communicative, helpful, and knowledgeable. She got back to me really quickly with all the information, walked me through how support would actually work, and we were just really pleased with how she handled it all."

    Chief Information Officer
    Hospital & Health Care
    Columbia, Missouri
    "Issue resolved right away, good communication, thank you Riverstone Technology for the support."

    Network Engineer
    Semiconductors
    Hsinchu, Taiwan
    "Working with Riverstone has put our department at ease. Our Nimble hardware faced a sudden deadline, but with their help we now have 24 more months of coverage before we must choose between continuing on-premise or migrating to the cloud."

    Lead Information Technology Specialist (ITA)
    Government Agency, Financial Services
    Alexandria, Virginia
    "How a company treats their customers on the front-end also speaks to how they’re going to treat them on the back-end. And I can’t speak highly enough about how responsive, understanding, and helpful my account executive at Riverstone has been in setting up support."

    IT Manager
    Environmental Services
    Seattle, Washington

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.