HP Hardware Services
HP has created outstanding products for decades now. Just because they create a new server, switch, or SAN device doesn't make it right for your environment. We want to know your challenges and find you the right HP hardware whether its new or certified, pre-owned device with our next business day warranty support. Riverstone Technology offers global support, maintenance, and warranty services for all HP devices. Our pricing model averages 80% less in cost compared to HP and roughly 10% less than other third party providers.Â
Our hardware services group has extensive experience with HP equipment and have expert level engineers to understand the strengths and weaknesses of your HP devices. We can help you reallocate existing equipment to strengthen up areas as you add new or certified, pre-owned HP equipment. We offer extended warranties for HP equipment to maximize your return on investment (ROI) to help your company further succeed and trust that your reallocated equipment is business ready.
OUR NEXT BUSINESS DAY WARRANTY GUARANTEE
Riverstone Technology wants you to purchase from us with confidence. We offer one of the best warranties you can find in the industry with our automatic 1 Year Next Business Day Warranty. For extra piece of mind, you can upgrade to a 3 or 5 year Next Business Day Warranty. We guarantee all of our equipment and strive to make replacements as easy as pressing a button. We understand your equipment is business critical so you can trust our speed will be second to none in addressing any issue that might arise. Need a different or custom warranty for short or long term? Ask us about our custom options.
Flexible support levels for your needs
24 x 7 x 4
24x7 Help Desk
24x7 Monitoring
(if applicable)4 Hour Response Window
On-Site Engineers
(Locally Dispatched)On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
24 x 7 x NBD
24x7 Help Desk
24x7 Monitoring
(if applicable)Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
8 x 5 x NBD
8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.
NBD Parts Only
8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)Parts Replacement
Certified Experts
8AM - 5PM service for next business day parts replacement.
Get a Quote Today!
We Have You Covered
Global Coverage
We can service your equipment no matter where your data center is located.
Certified Engineers
Our certified support engineers will hold your hand through any issues that arise.
Up to 80% SAVINGS ON POST WARRANTY SUPPORT
Our Standard pricing averages 80% less than most manufacturers for support services.
On-site Engineers
We employ and contract 2000+ engineers throughout most major cities worldwide.
4 Hour Response Time
Gain access to a certified engineer within 4 hours of issue.
Flexible Support Packages
We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.