Hitachi Storage Hardware

World Class Data Domain Hardware Services Provided by Riverstone Technology

At Riverstone Technology, we want to understand your full environment and what your goals are so we can help you find the best equipment to solve your challenge. We understand that you already have a significant investment into your data center environment so we leverage your budget to achieve your goals. Our pricing model averages 80% less in cost compared to Hitachi and roughly 10% less than other third party providers.

Explore Hitachi Storage Hardware Solutions

Post-warranty support for Hitachi storage equipment is a rising need as equipment moves into its EOSL phase or the original warranty expires. Our Hardware Services group has extensive experience with Hitachi equipment, along with expert-level engineers to understand the strengths and weaknesses of your Hitachi storage devices. We can help you reallocate existing equipment to strengthen up areas as you add new or certified, pre-owned Hitachi equipment. We also offer extended warranties for Hitachi equipment to help you maximize your return on investment (ROI) and help your company further succeed. With Riverstone, you can trust that your reallocated equipment is business ready.

OUR NEXT BUSINESS DAY WARRANTY GUARANTEE

Riverstone Technology wants you to purchase from us with confidence. We offer one of the best warranties you can find in the industry with our automatic 1 Year Next Business Day Warranty. For extra piece of mind, you can upgrade to a 3 or 5 year Next Business Day Warranty. We guarantee all of our equipment and strive to make replacements as easy as pressing a button. We understand your equipment is business critical so you can trust our speed will be second to none in addressing any issue that might arise. Need a different or custom warranty for short or long term? Ask us about our custom options.

Get a Quote Today
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Data Domain Models With ESOL Dates

What Customers Are Saying

"Riverstone was there to help when our go-to third party maintenance provider was unable to provide support on Hitachi AMS and HUS systems."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"Brad has been an absolute pleasure to work with. He answers the phone, calls me back, responds to my emails – he’s been very very communicative."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"Riverstone Technology has been an excellent resource for affordable, Hitachi third party support."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"While Hitachi was trying to push my client towards an expensive system refresh, Riverstone was working alongside us to help achieve substantial IT savings."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"Brad called me right back–he was a nice guy and Riverstone was able to do exactly what we needed. There was no reason to look anywhere else."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"I would absolutely recommend Riverstone Technology to other organizations. Just the ease of use is what makes their support services stand out from other competitors."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"I did a search for ‘hitachi third party support’ and the first thing that came up was you! So I picked up the phone and gave Riverstone a call, and now here we are with a deal and another on the table."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"I’m in sales–so having to chase down other sales reps to get something done is a major pain in the neck. But that’s never an issue when working with my man Brad over at Riverstone."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"With budgets being where they are due to COVID-19, my client just didn’t have the money to refresh their end-of-life Hitachi Unified Storage. So with Riverstone’s post-warranty support, they can get another year out of current hardware."

Senior Account Executive
Information Technology & Services
Kittery, Maine

    What Customers Are Saying

    "With budgets being where they are due to COVID-19, my client just didn’t have the money to refresh their end-of-life Hitachi Unified Storage. So with Riverstone’s post-warranty support, they can get another year out of current hardware."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "Riverstone Technology has been an excellent resource for affordable, Hitachi third party support."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "I would absolutely recommend Riverstone Technology to other organizations. Just the ease of use is what makes their support services stand out from other competitors."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "While Hitachi was trying to push my client towards an expensive system refresh, Riverstone was working alongside us to help achieve substantial IT savings."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "Riverstone was there to help when our go-to third party maintenance provider was unable to provide support on Hitachi AMS and HUS systems."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "Brad called me right back–he was a nice guy and Riverstone was able to do exactly what we needed. There was no reason to look anywhere else."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "Brad has been an absolute pleasure to work with. He answers the phone, calls me back, responds to my emails – he’s been very very communicative."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "I’m in sales–so having to chase down other sales reps to get something done is a major pain in the neck. But that’s never an issue when working with my man Brad over at Riverstone."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "I did a search for ‘hitachi third party support’ and the first thing that came up was you! So I picked up the phone and gave Riverstone a call, and now here we are with a deal and another on the table."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.