EMC Storage Hardware

World Class Data Domain Hardware Services Provided by Riverstone Technology

At Riverstone Technology, we want to understand your full environment and what your goals are so we can help you find the best equipment to solve your challenge. We understand that you already have a significant investment into your data center environment so we leverage your budget to achieve your goals. Our pricing model averages 80% less in cost compared to EMC and roughly 10% less than other third party providers.

Explore EMC Storage Hardware Solutions

Post-warranty support for EMC storage equipment is a rising need as equipment moves into its EOSL phase or the original warranty expires. Our Hardware Services group has extensive experience with EMC equipment, along with expert-level engineers to understand the strengths and weaknesses of your EMC storage devices. We can help you reallocate existing equipment to strengthen up areas as you add new or certified, pre-owned EMC equipment. We also offer extended warranties for EMC equipment to help you maximize your return on investment (ROI) and help your company further succeed. With Riverstone, you can trust that your reallocated equipment is business ready.

OUR NEXT BUSINESS DAY WARRANTY GUARANTEE

Riverstone Technology wants you to purchase from us with confidence. We offer one of the best warranties you can find in the industry with our automatic 1 Year Next Business Day Warranty. For extra piece of mind, you can upgrade to a 3 or 5 year Next Business Day Warranty. We guarantee all of our equipment and strive to make replacements as easy as pressing a button. We understand your equipment is business critical so you can trust our speed will be second to none in addressing any issue that might arise. Need a different or custom warranty for short or long term? Ask us about our custom options.

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Data Domain Models With ESOL Dates

Flexible support levels for your needs

Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

24 x 7 x 4

24x7 Help Desk
24x7 Monitoring
(if applicable)
4 Hour Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

24 x 7 x NBD

24x7 Help Desk
24x7 Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
Get a Quote Today

8 x 5 x NBD

8am-5pm Help Desk
8am-5pm Monitoring
(if applicable)
Next Business Day Response Window
On-Site Engineers
(Locally Dispatched)
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

Get a Quote Today

NBD Parts Only

8am - 5pm Assistance
Next Business Day Response Window
Email Ticketing
On-site Spares Kit
(Optional)
Parts Replacement
Certified Experts

8AM - 5PM service for next business day parts replacement.

Get a Quote Today
Get a Quote Today!
We Have You Covered
  • Global Coverage

    We can service your equipment no matter where your data center is located.

  • Certified Engineers

    Our certified support engineers will hold your hand through any issues that arise.

  • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

    Our Standard pricing averages 80% less than most manufacturers for support services.

  • On-site Engineers

    We employ and contract 2000+ engineers throughout most major cities worldwide.

  • 4 Hour Response Time

    Gain access to a certified engineer within 4 hours of issue.

  • Flexible Support Packages

    We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.