Data Domain Hardware

World Class Data Domain Hardware Services Provided by Riverstone Technology

At Riverstone Technology, we want to understand your full environment and what your goals are so we can help you find the best equipment to solve your challenge. We understand that you already have a significant investment into your data center environment so we leverage your budget to achieve your goals. Our pricing model averages 80% less in cost compared to Data Domain and roughly 10% less than other third party providers.

Explore Data Domain Hardware Solutions

Post-warranty support for Data Domain equipment is a rising need as equipment moves into its EOSL phase or the original warranty expires. Our Hardware Services group has extensive experience with Data Domain equipment, along with expert-level engineers to understand the strengths and weaknesses of your Data Domain devices. We can help you reallocate existing equipment to strengthen up areas as you add new or certified, pre-owned Data Domain equipment. We also offer extended warranties for Data Domain equipment to help you maximize your return on investment (ROI) and help your company further succeed. With Riverstone, you can trust that your reallocated equipment is business ready.

OUR NEXT BUSINESS DAY WARRANTY GUARANTEE

Riverstone Technology wants you to purchase from us with confidence. We offer one of the best warranties you can find in the industry with our automatic 1 Year Next Business Day Warranty. For extra piece of mind, you can upgrade to a 3 or 5 year Next Business Day Warranty. We guarantee all of our equipment and strive to make replacements as easy as pressing a button. We understand your equipment is business critical so you can trust our speed will be second to none in addressing any issue that might arise. Need a different or custom warranty for short or long term? Ask us about our custom options.

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1 Year Warranty Guarantee by Riverstone Technology3 Year Warranty Guarantee by Riverstone Technology3 Year Warranty Guarantee by Riverstone Technology

Data Domain Models With ESOL Dates

What Customers Are Saying

"We were thinking about upgrading our Dell PowerVault environment, but it’s not that easy to move systems over to a new device. With Riverstone’s post-warranty support services, we can get 2-3 more years out of our current hardware!"

Head of Infrastructure
Global Media Intelligence Provider
Sliema, Malta
"When our HPE Nimble arrays hit EOL, we needed more time to strategize and decide what our next steps should be. Riverstone’s post-warranty support allowed us to do just that, giving us 2 more years to financially prepare for a hardware upgrade."

Lead Information Technology Specialist (ITA)
Government Agency, Financial Services
Alexandria, Virginia
"The server we had spec’d out to replace our EOSL PowerEdge was going to be $12,000. Conversely, Riverstone could extend our warranty for just $300! So you can see the price difference there–extended coverage versus a whole new server."

System Administrator
Industrial Machinery Manufacturing
Brookville, Ohio
"Some of the other places were almost as much as Riverstone for these NetApp drives with no technical support at all! So having help desk access plus hardware support helps me tremendously. Because I like my stuff to be under some type of a warranty where I don’t have to panic about getting a drive. Cause you lose a couple of them, and then you lose the array, and then you have to start from scratch."

IT Manager
Civil Engineering
Dallas, Texas
"While Hitachi was trying to push my client towards an expensive system refresh, Riverstone was working alongside us to help achieve substantial IT savings."

Senior Account Executive
Information Technology & Services
Kittery, Maine
"Kaylee followed up at reasonable intervals and was always sympathetic and understanding of the process of government approval for this request. She was attentive but not pressuring."

IT Specialist
Government Agency
Arlington, Virginia
"The savings provided by Riverstone third party support allow us to reallocate our IT budget for more important efforts. It’s money we can turn around and invest in new infrastructure to increase the services that we provide to our researchers."

Manager of Information Technology
Higher Education
New Jersey
"It was one of those things where we essentially had to put a ‘bandaid’ on our existing infrastructure to keep it going until we got approved for budgeting to upgrade SANs. Riverstone has helped us make do with our end-of-service-life EqualLogics until that time comes."

Senior Systems Administrator
Oil & Energy
Wake Forest, North Carolina
"I had used [competitor] for several years prior. But their merger with [competitor] has caused some frustrations in recent weeks/months. About a week before I made the decision to switch to Riverstone I was quite sure I would not switch. Then our new vendor made a few more errors regarding quotes being wrong, and in one case telling me they were not allowed to sell me a refurb server with support on a single quote. I was just frustrated. I would not have sought to replace them in this situation, but Riverstone had reached out at the right time and the costs were very similar. And Riverstone's HQ being in Atlanta is nice as our critical gear is in Atlanta."

Principle Systems Engineer
Apparel & Fashion
Atlanta, Georgia
"Riverstone Technology offered us 90% savings on support in comparison with HPE Nimble."

IT Manager
Environmental Services
Seattle, Washington

    What Customers Are Saying

    "I appreciated Riverstone keeping tabs on us getting the renewal done, otherwise it would've fallen through the cracks. We’ve been understaffed since both the manager and systems manager that were here at the onset of the contract moved on to greener pastures–so we were kind of left in a lurch when all these renewals started coming in. While you don’t usually want salespeople hounding you, it helped in this case!"

    Network Administrator
    Industrial Engineering
    Springfield, Missouri
    "Riverstone’s 8x5xNBD support allowed us to repurpose our older Nimble system to build out an affordable disaster recovery solution."

    IT Manager
    Environmental Services
    Seattle, Washington
    "Amazing company! They are always quick to respond to all our needs. We have used Riverstone on multiple occasions. We have sold them some of our older equipment, and we use them for 3rd party hardware support. We had a hardware issue in the past and received parts very quickly. I highly recommend them to anyone wanting great service and a great business partner."

    Senior Systems Engineer
    Hospital & Health Care
    Lincoln, Nebraska
    "Our legacy NetApp filer wasn’t running any active production workloads, so it made little sense to shell out the big bucks on actual NetApp support–which is a whole package. Third party support was the perfect solution."

    Storage/Virtualization Engineer
    Hospital & Health Care
    New York, New York
    "I would absolutely recommend Riverstone Technology to other organizations. Just the ease of use is what makes their support services stand out from other competitors."

    Senior Account Executive
    Information Technology & Services
    Kittery, Maine
    "As long as we have servers that need support, we’ll continue to turn to Riverstone."

    Assistant IT Director
    Government Administration
    Watkinsville, Georgia
    "I’ll tell you, working with Kaylee – that’s the right move. I can’t speak highly enough about her customer responsiveness."

    Customer Success Manager
    Information Technology & Services
    Sunnyvale, California
    "Our previous provider’s pricing was continuing to go up and they were starting to nickel and dime us a little bit. So we gave Riverstone a shot instead and we’re looking forward to working with them!"

    IT Manager
    Construction
    Conyers, Georgia
    "It was one of those things where we essentially had to put a ‘bandaid’ on our existing infrastructure to keep it going until we got approved for budgeting to upgrade SANs. Riverstone has helped us make do with our end-of-service-life EqualLogics until that time comes."

    Senior Systems Administrator
    Oil & Energy
    Wake Forest, North Carolina
    "Aside from price, a main reason I keep coming back to Riverstone is the ease of service. They make the whole process really simple and customizable."

    Vice President of IT and Distribution
    Consumer Goods
    Carthage, Missouri

      Flexible support levels for your needs

      Embrace the power of global IT support. We utilize more than 2000 world class engineers. On-site spares available for all four coverage options.

      24 x 7 x 4

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      4 Hour Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      24 x 7 x NBD

      24x7 Help Desk
      24x7 Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      24/7 coverage includes help desk, on-site, call-home monitoring, and parts replacement.
      Get a Quote Today

      8 x 5 x NBD

      8am-5pm Help Desk
      8am-5pm Monitoring
      (if applicable)
      Next Business Day Response Window
      On-Site Engineers
      (Locally Dispatched)
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM coverage includes help desk, on-site, call-home monitoring, and parts replacement.

      Get a Quote Today

      NBD Parts Only

      8am - 5pm Assistance
      Next Business Day Response Window
      Email Ticketing
      On-site Spares Kit
      (Optional)
      Parts Replacement
      Certified Experts

      8AM - 5PM service for next business day parts replacement.

      Get a Quote Today
      Get a Quote Today!
      We Have You Covered
      • Global Coverage

        We can service your equipment no matter where your data center is located.

      • Certified Engineers

        Our certified support engineers will hold your hand through any issues that arise.

      • Up to 80% SAVINGS ON POST WARRANTY SUPPORT

        Our Standard pricing averages 80% less than most manufacturers for support services.

      • On-site Engineers

        We employ and contract 2000+ engineers throughout most major cities worldwide.

      • 4 Hour Response Time

        Gain access to a certified engineer within 4 hours of issue.

      • Flexible Support Packages

        We understand your data center environment and response needs are unique. We have service level packages for everyone’s needs.