Customers with Hitachi VSP systems installed in their data centers need to act now! On June 30th, 2020, some Hitachi VSP models will be reaching End of Service Life (EOSL). This leaves just 8 days of coverage to secure an extended support arrangement before unexpected failure or downtime becomes a real possibility.
Hitachi Virtual Storage Platform (Hitachi VSP) is a line of computer data storage systems first introduced by Hitachi in September 2010. With features such as storage virtualization, tiering, and high availability, this storage platform works to increase overall agility while reducing operational costs. But it seems the newer Hitachi VSP F series enterprise systems, released in 2017, have rendered the original product series obsolete.
Now more than ever, having a contingency plan in place for Hitachi VSP third party maintenance is paramount to the success of your data center. If your company utilizes Hitachi VSP for data center storage, there’s no need to stress. Third party maintenance from Riverstone Technology can cover your Hitachi equipment long after it’s been abandoned by the original equipment manufacturer (OEM) and will work to maximize your investment in these great systems.
What EOSL Means
EOSL marks the end of active maintenance and support for a product by the original equipment manufacturer. At this point, the OEM no longer sells, provides updates, or renews support contracts on these “outdated” systems. Therefore, on June 30, 2020, Hitachi will no longer be servicing or providing software updates on its Hitachi VSP products. EOSL also indicates the end of extended support options for the VSP product family, as Hitachi will instead be promoting and bringing new products to market.
EOSL can be a very stressful time for many businesses. Left with valuable, functioning equipment, the stability and security of your data center is suddenly threatened as the OEM abruptly withdraws service and begins to encourage an expensive product upgrade. But if your current Hitachi VSP device is operational and your business is dependent on it, there’s no need to make a huge investment in a new storage system.
How Long Can Hitachi VSP Last After EOSL?
Although you may have purchased a 1, 3, or 5 year warranty, that’s not actually the physical lifespan of your Hitachi VSP storage system. Most devices can actually remain productive for several years after their prescribed EOSL date. What then, if anything, is the purpose of an EOSL date? The truth is that OEMs like Hitachi are in the business of innovation, not continuing to maintain an asset after the sale. Thus, manufacturers tend to use these strict EOSL deadlines as selling points to push their newer, and more lucrative, product lines.
It’s important to note that the VSP EOSL only applies to the original product series and the VSP RAID 700. Both the VSP F and G series retain HDS support options into 2024. Don’t wait until the eleventh hour to find an extended support provider for these product lines too. The key to avoiding unnecessary upgrade expenditures, or the stress of finding a last-minute support provider, is knowing in advance which of your Hitachi devices will require ongoing maintenance and when. This is where our team at Riverstone Technology comes in! Riverstone offers a free comprehensive list of all the Hitachi equipment models we cover, along with their corresponding EOSL date. Don’t underestimate the power of proactivity. Stay ahead of the game and utilize Riverstone Technology’s EOSL database today.
The Benefits of Hitachi VSP Third Party Maintenance
Facing a strict budget, pressure to upgrade, and growing data center needs, it’s not surprising that with EOSL comes a sense of urgency and chaos – but it doesn’t have to be this way. At Riverstone, turning over Hitachi VSP support to third party maintenance is a simple and seamless transition. To a third party maintenance provider like Riverstone, EOSL is essentially arbitrary and so we’re able to keep your Hitachi devices running smoothly for years after reaching EOSL. With continued coverage options and affordable maintenance, we help clients extend the useful life of their Hitachi equipment and maximize ROI all while keeping their data centers business optimized.
Third party maintenance from Riverstone Technology not only gives you the option to keep using your Hitachi VSP storage system, but to expand at your own pace with Riverstone Recertified, pre-owned hardware. Best of all, customers who choose Riverstone save 80% more on services and hardware than they do buying direct from Hitachi. That’s another 10% more than other third party maintenance providers can offer. It’s really quite simple: your Hitachi VSP device still has a lot of life left, make sure to use it!
The Riverstone Difference
What differentiates Riverstone from other third party maintenance providers is our ability to adapt to our customers’ needs, rather than forcing them to adapt to us. We offer four different service level packages, so our clients can pay for the services they want without having to spend on features they don’t. In this way, our SLAs can provide your company the flexibility that OEMs can’t, without any sacrifice in quality.
Riverstone Technology offers affordable third party support and maintenance to businesses around the world, and more than 1500 companies globally trust us with the success and security of their data center. If you’re ready to make the switch to Riverstone for Hitachi VSP extended support, or simply want to learn more, contact Riverstone Technology by phone at 877-819-6757, or speak to one of our experienced team members live on our website.