On the Blog this Week: September 11th

On the Blog this Week: September 11th

This week Riverstone talked all things IBM POWER7, EMC third party maintenance, and even discussed perceived vs. actual risk pertaining to OEM FUD. In case you missed them, here’s a summary of our company blog posts over the period from September 7th – September 11th!

Third Party Server Support: IBM POWER7

On September 30th of last year, all POWER7 machines officially reached End of Service Life as IBM began incentivizing POWER8/POWER9 system upgrades. But it doesn’t make sense, fiscal or otherwise, to ditch a device that’s still operational. With third party server support from Riverstone, you can gain access to high-quality POWER7 continued coverage/maintenance for 5 – 10 years after EOSL. Riverstone offers the same OEM-level service, along with certified engineers, quality parts, and 24×7 help desk services at a drastically lower price. In fact, organizations that make the switch to third party support often save 40% – 70% in comparison with the IBM contract equivalent. Don’t let IBM pressure you into a POWER9 upgrade through marketing incentives that look good only when placed next to prohibitively expensive OEM maintenance support. Check out our POWER7 EOSL database for a complete list of POWER7 products we support and read the full article here!

3 Concerns Regarding EMC Third Party Maintenance

EMC third party maintenance (TPM) has become increasingly popular as companies around the world enjoy the benefits of such top-of-the-line equipment partnered by more responsive support. Still, choosing a third party provider over the manufacturer isn’t a decision all IT directors are entirely comfortable with. In reality, many of the concerns potential clients have about TPM offerings are really just misconceptions about this comparatively new support alternative. With this post, we address 3 common fears surrounding third party support to prove that the advantages vastly outweigh apprehensions. These concerns include: sacrificing quality for cost, IT expertise, and data security. Offering flexible SLAs, 24/7/4hr support, brand agnostic engineers, virus malware scanning, and patch management, third party maintenance services work to add value where EMC falls short. If you’ve had doubts pertaining to any of these 3 categories, then this article is for you!

Let’s Talk OEM FUD: Separating FUD from Fact

Standing for “Fear, Uncertainty, & Doubt”, FUD is a scare tactic used surprisingly often among original equipment manufacturers to prevent current hardware customers from deviating from manufacturer offerings and to third party maintenance (TPM) services. But FUD tactics often overstate the differences between OEMs and third party support providers, who are actually capable of offering OEM-level support just at a much lower cost. The post then goes on to differentiate between perceived risk and actual risk, as well as some common IT categories in which FUD is greatly exaggerated. These FUD vs. fact areas include: engineering expertise, replacement parts, software patches & updates, and diagnostic tools & monitoring. If you’re still mitigating the risk of TPM services, stop listening to meaningless OEM FUD and reach out to our personable team at Riverstone to have your questions/concerns answered today!

Stay Tuned Next Week!

We hope you enjoyed this week’s blog topics and were able to learn a bit more about the third party maintenance industry, along with its associated offerings, benefits, and even concerns. If you have any questions feel free to contact Riverstone by phone at 877-819-6757, or speak to one of our personable and experienced staff members live on our website. Stay tuned next week for further discussion on third party maintenance benefits/concerns, IBM Z mainframes, EOSL announcements, and more.