This week, Riverstone provided readers with a discussion of Brocade third party maintenance concerns, reminded customers of an upcoming IBM End of Service Life announcement, and finally outlined the advantages of Riverstone being a global provider. So in case you missed them, here’s a summary of our company blog posts over the period from October 12th to October 16th!
Naturally, selecting a third party maintenance provider over Brocade themselves isn’t a decision all data center managers are entirely comfortable with. However, many of the concerns potential clients have about third party offerings are just misconceptions about this comparatively new support alternative. To settle this, Riverstone takes an in-depth look at topics like quality of support, engineer expertise, and accessing replacement parts to discredit these misunderstandings. Offering flexible SLAs, 24/7/4hr support, high-level engineers, global delivery, and NBD parts, third party maintenance providers like Riverstone work to add value where OEMs fall short. If you’ve had your doubts concerning Brocade third party maintenance, this article is for you!
If you’ve been under the assumption that Riverstone only services businesses throughout the United States, think again! Despite being headquartered in Atlanta, Georgia, Riverstone has helped organizations across the globe affordably extend the life of data center assets. We operate throughout North America, EMEA, APAC, and Latin America to serve 4000+ customers. And with strategic offices in 20 countries, over 120 parts logistics, and access to 2000+ certified engineers, our global network ensures that no matter where you’re located or what problem your equipment encounters, we’ve got you covered. And although our global reach is substantial and growing, we offer the care and dedication of a local provider. So whether you have one overseas location or hundreds, remember that Riverstone Technology is global too!
IBM ProtecTIER Deduplication Gateways are Almost EOSL: What’s Next?
End of Service Life is quickly approaching for IBM ProtecTIER Deduplication Gateways. On November 30th, the TS7620 and TS7650G will officially be out of service. This leaves a little over 6 weeks to secure an extended support arrangement before unprotected downtime or data loss become a real possibility. In an industry that’s consistently rewarded for producing the “next best thing”, maybe it’s time to stop turning to IBM for extended maintenance and support? IBM post-EOSL support is available from Riverstone and promises affordable, flexible service options aimed at extending the useful life of your ProtecTIER Deduplication Gateway. Check out the full article to discover how an IBM extended support contract will allow you to: get more for your money, postpone costly upgrades, manage hardware lifecycles on your own time, and prolong equipments’ useful life.
Stay Tuned Next Week!
Our team at Riverstone hopes you enjoyed this week’s blog topics and were able to gain useful knowledge pertaining to your data center equipment, our company, or just third party support in general. If you have questions feel free to contact us by phone at 877-819-6757, speak to one of our experienced service representatives live on our website, request your free quote here, or reach out on LinkedIn. Then, stay tuned for more EOSL announcements, industry spotlights, and discussions of cloud alternatives.