Time is running out for HPE 3PAR customers! On May 31st, 2021 HPE 3PAR StoreServ 10000 Storage systems will be reaching their End of Service Life (EOSL). The three models that will officially be out of service come May 31st include:
Understand that HPE discontinuing support on your 3PAR StoreServ system does not mean it must be replaced! If your 3PAR StoreServ is still viable, a third-party provider can come in and seamlessly pick up support to extend your server’s useful life beyond that troublesome EOSL date. Wondering how this works? Continue reading to learn more about the implications of EOSL and how a third party support provider can help!
What is EOSL?
EOSL marks the date upon which a specific equipment model is no longer supported by its manufacturer, and is officially retired. Beyond discontinuing standard support, EOSL also implies that HPE will no longer sell, provide software/OS updates, or renew support contracts on these StoreServ systems. But released in 2013, the 3PAR StoreServ 10000 Storage portfolio is being retired after just 8 years. Doesn’t an eight-year lifespan seem a bit short for such a high-quality – not to mention expensive – piece of equipment?
The Truth Behind EOSL
If you answered yes to the previous question, you’re exactly right! If it doesn’t seem right that after 5 – 8 years of use, HPE has suddenly left you with a highly-ingrained and optimally functioning system but no support, that’s because it isn’t!
Be aware, the above practice is intentional. The OEM industry uses EOL/EOSL terms to indicate lifecycle stages as they relate to support, marketing, development, etc. These terms do not accurately represent current or future equipment performance. Instead, they’re commonly used as scare-tactics to encourage product upgrades/refreshes.
Not surprisingly, HPE has been all too quick to assure their 3PAR StoreServ 10000 customers that they should have no trouble upgrading to a StoreServ 20000 or StoreServ 8440 come EOSL. But at what cost? List prices on these systems currently range from $60,000 to $195,000 USD! With ever-shrinking IT budgets following the wake of COVID-19, CIOs require a more cost-efficient alternative to such costly refreshes.
A Solution: HPE 3PAR StoreServ Third Party Support!
EOSL may signify the end when it comes to HPE, but it’s only the beginning of your third-party support journey!
The truth is that most enterprise storage systems can actually remain productive for 5 to 10 years after their prescribed EOSL date. So if your current 3PAR StoreServ 10000 system is operational and your business is dependent on it, why disrupt that with a costly and unnecessary transition?
Third-party providers can seamlessly extend your StoreServ’s warranty past the manufacturer’s troublesome EOSL, and for a fraction of the cost! The benefits of this kind of prolonged coverage are abundant:
Reduce TCO & Improve ROI
It doesn’t make fiscal sense to ditch a device that’s still successful. And considering your StoreServ has the potential to function for 5 – 10 years even after EOSL, you really shouldn’t! As long as equipment is covered, an extended support option to prolong an asset’s lifecycle could be instrumental in deferring a costly refresh until the necessary budget becomes available. By delaying the procurement of new capital assets for as long as possible, post-EOSL support works to reduce TCO and generate a greater ROI.
A storage system that’s critical to day-to-day operations can’t be replaced without causing major disruption; consider that installing new hardware almost always introduces some measure of uncertainty. And the truth is that no matter how much new infrastructure is researched, unexpected glitches and roadblocks that come up during migration are somewhat unpreventable. So being able to avoid such a disruptive transition is a huge benefit to HPE 3PAR StoreServ post-EOSL support.
Large manufacturers like HPE can get away with charging a premium for support without always providing premium service in return. It’s precisely the opposite with Riverstone. We deliver savings of 40% to 80% off the HPE contract equivalent while incorporating better features and superior support.
Tailor Support to Your Unique Needs
Whether you require 24/7/4hr support with remote monitoring, parts as needed, or anything in between, Riverstone has the support package for you! By prioritizing SLA flexibility, we ensure our clients get the services they need without having to spend on the features they don’t. We also offer co-term support, so clients can group all devices onto one contract regardless of differing manufacturers or warranty periods.
Choose Riverstone for StoreServ 10000 EOSL Support
If you take anything away from this, understand your StoreServ 10000 Storage system still has a lot of life left. And our team at Riverstone wants to help your company utilize it! Over 1500 companies have partnered with Riverstone Technology for exceptional data center support. Between our affordable rates, high-level engineers, and 4-hour response window, we ensure customers feel valued and their expectations are exceeded. Best of all, companies that choose Riverstone can save up to 80% on HPE post-warranty support. That’s another 10% more than other third party providers can offer!