About Riverstone Technology: Answers to Your Most Pressing Questions

About Riverstone Technology: Answers to Your Most Pressing Questions

At Riverstone Technology, we believe in empowering our clients to make informed, data-driven decisions. We also want to be your partner of choice for third party maintenance and support on all your data center hardware needs. Of course, trusting a partner requires that you get to know them pretty well, and that can be challenging in a B2B environment. Below, …

2022 EOSL Deadlines Loom: Plan Your Strategy for the New Year

2022 EOSL Deadlines Loom: Plan Your Strategy for the New Year

It’s that time of year again – time to take stock of your hardware strategy. That’s right, 2022 is right around the corner, and with it comes a whole slate of new end of service life (EOSL) dates. If you haven’t had a chance to create your post-EOSL strategy yet, now is the time. Don’t be caught by surprise by …

Is It Time to Consider EMC VNX8000 Third Party Support?

Is It Time to Consider EMC VNX8000 Third Party Support?

All good things must come to an end. That includes manufacturer-provided support for your data center’s hardware. Of course, as a budget-savvy IT director, you know the importance of maximizing the ROI you see from your equipment. Should you throw in the towel and invest in Dell EMC’s replacement hardware? Or should you consider third party maintenance (TPM)? And if …

Supply Chain Challenges Facing the IT Industry

Supply Chain Challenges Facing the IT Industry

Everywhere you look today, prices are up and inventory is down. Supply chain woes plague every industry, and IT is no exception. Most experts predict that these issues will be with us at least through 2023 and perhaps even longer. How did we get to this point and what can we do to overcome these supply chain challenges? How Did …

What Is Riverstone Recertified Hardware? Understanding the Facts about Your Hardware Options

What Is Riverstone Recertified Hardware?

Hardware – it’s the heart of your data center. As an IT director, you must work with a limited budget while simultaneously ensuring that the organization has the hardware necessary to keep things running smoothly. The challenge is that quality hardware isn’t cheap and cheap hardware isn’t quality. At least that’s the conventional wisdom. The truth is that buying new …

EMC Isilon X400, X410 Third Party Support vs. Purchasing Your Own Isilon Parts

Isilon X400, X410 Third Party Support vs Purchasing Your Own Isilon Parts

IT managers are savvy enough to realize that just because a manufacturer retires a part, it does not necessarily mean that the hardware is outdated. The IT industry is really not much different from the automotive industry (or any other industry, for that matter). OEMs routinely retire products after a few years and no longer offer any type of support …

What are Forward Stocking Locations?

What are Forward Stocking Locations?

Forward stocking locations (FSLs) are at the heart of a third party maintenance (TPM) provider’s ability to deliver timely solutions. However, many people do not understand what they are, how they operate, or their role in the support process. This post will explore what parts depots are and why they are central to your experience and success as a Riverstone …

How To Lookup EOL/EOSL Dates and Check Your Warranty Status

How To Lookup EOL/EOSL Dates and Check Your Warranty Status

It’s all too easy to assume that your IT assets are protected under warranty from the manufacturer. However, that may not be the case. Original equipment manufacturers (OEMs) like Dell, Cisco, and the rest regularly retire hardware after just a few years.  How do you ensure that your assets are protected? You’ll need to keep track of end of life …

Cloud Migration in Your Future? The Right Engineering Team Can Ease Your Transition

Cloud Migration in Your Future? The Right Engineering Team Can Ease Your Transition

“The cloud” is more than just a buzzword. It’s a critical solution that promises a broad range of benefits, from increased agility to better access to your data and everything in between. However, for organizations moving from an on-premises network to the cloud (aka cloud migration), many different hurdles can threaten to derail the process.  The answer to your cloud …

What to Do When Your Data Domain DD4200, DD4500 Reaches EOSL

What to Do When Your Data Domain DD4200, DD4500 Reaches EOSL

As an IT manager or director, you depend on the hardware in your data center. Anything that might disrupt operations must be avoided, so the looming specter of obsolescence no doubt causes you some stress. Your Data Domain DD4200 or DD4500 is approaching its end of service life and, once that date passes, you’ll find it difficult to get service …