Data Domain ES30 Post-Warranty Support

Data Domain ES30 Expansion Shelves Reaching EOSL this September: What’s Next?

Utilizing a DD system within your storage environment? This is your reminder that several Data Domain ES30 expansion shelves are reaching End of Service Life (EOSL) on September 30th, 2021. Affected models include: Data Domain ES30-15 SATA Data Domain ES30-30 SATA Data Domain ES30-35 SATA Data Domain ES30-45 SATA Understand that Dell EMC discontinuing support on DD ES30 expansion shelves …

Riverstone Provides XtremIO Third Party Support

Riverstone Supports XtremIO Storage Infrastructure for South Dakotan Bank

Riverstone is excited to share that we are now supporting XtremIO storage infrastructure for a privately-help South Dakotan bank! XtremIO is Dell EMC’s high-volume, high-capacity all-flash enterprise storage platform. XtremIO technology was designed from the ground up to unlock flash’s full performance and deliver array-based capabilities leveraging unique characteristics of SSDs, based flash media. But while XtremIO is known for …

How to Leverage 3rd Party Network Maintenance within your IT Strategy

How to Leverage 3rd Party Network Maintenance within your IT Strategy

It’s no secret that well-maintained networks encounter fewer problems and are much easier to troubleshoot than those left without consistent upkeep. To ensure you aren’t running with faulty settings, risking damage to hardware over time, it’s important to clean up your network regularly. That’s where having a dedicated network maintenance provider can be extremely beneficial, and it is often most …

IBM Netezza Post-Warranty Support

Riverstone Provides Insurance Co-Op with Netezza Support to Deliver 83% Savings from IBM

Riverstone Technology is excited to share that we have successfully delivered savings of over $124,000 towards a client’s IBM Netezza infrastructure! In June of 2020 the client, a mutual insurance cooperative based out of Oklahoma, found themselves faced with a fast-approaching End of Life (EOL) deadline and a cool 150k refresh cost. Unfortunately, this June 30th EOL announcement meant that …

Nexsan E-Series Storage Arrays Reaching EOSL Fall 2021: What's Next?

Nexsan E-Series Storage Arrays Reaching EOSL Fall 2021: What’s Next?

A big heads up goes out to Nexsan consumers! According to Nexsan’s End-of-Support matrix, several of their E-Series storage arrays will be reaching the OEM chopping block this fall on September 30th. Affected products include: Nexsan E-Series E32V Nexsan E-Series E48V (T) Nexsan E-Series E60V (T) Understand that Nexsan discontinuing support on your E-Series array does not mean it must …

NBD Parts Only Support from Riverstone Technology

What Does NBD Parts Only Support Mean for your Business?

NBD Parts Only is Riverstone’s Level 4 Service Level Agreement (SLA). It’s our least responsive service agreement in terms of mean time to acknowledge and repair, and is thereby our most affordable means of support. This kind of Parts Only Warranty (POW) is best suited for those less critical dev/test/backup environments that are relatively self-sufficient, but still require some form …

Reduce Response Time and Improve Customer Satisfaction with Riverstone’s Global Network of Parts Depots

Reduce Response Time & Improve Customer Satisfaction with Riverstone’s Global Network of Parts Depots

As a VAR, MSP, or ITSP, the success of your business is contingent upon the speed and proficiency with which you are able to resolve your clients’ IT issues. Essentially, that means either restricting yourself to local clientele, or praying your international clients don’t mind a 2-3 day shipping delay. But what if you didn’t have to limit your business …

Riverstone Supports End-of-Life Quantum DXi Array for Philadelphian Business Automation Company

Riverstone Supports End-of-Life Quantum DXi Array for Philadelphian Company

Riverstone is excited to share that we are now supporting Quantum DXi-Series disk backup and replication appliances! With 40 years of storage know-how, Quantum’s technology has helped customers capture, store, and share digital content with the fastest performance for high-resolution video, imagery, and industrial IoT data. The DXi-Series specifically uses data deduplication technology to expand the amount of backup data …

Sunset: What It Means and How to Avoid Prematurely Retiring Data Center Equipment

Sunsetting: What It Means & How to Avoid Prematurely Retiring Data Center Equipment

Sunsetting is a term used in professional fields to indicate the planned termination or phasing out of a product or service. Within the data center industry, it’s commonly understood to mean a product that’s been deemed end-of-life (EOL) or end-of-service-life (EOSL) by its original equipment manufacturer (OEM), and has begun the process of officially being retired. It’s important to understand …